Reviews
Casimiro is the best
Friendly, helpful, and responsive staff with reasonable prices.
Fast and efficient
The lady who helped me Fabiola she was really great very nice lady and help me a lot. She’s the best.
The service was excellent.
Nice and clean facility with good variety of storage sizes to choose from. Got an excellent service from their office rep when signing up. Very patient and informative.. They have carts to help with unloading. I just rented so this is all I can offer right now but liking it so far.
Nice and simple. Clean, well secured location. EZ access. Professional.
Great place. Fair prices. The woman who helped me went above and beyond to do so. I definitely recommend this storage.
Very professional
Very easy and affordable. The staff is friendly, knowledgeable, and helpful.
Clean friendly very helpful by far the best storage experience I’ve had
Everything is great!!!
Everything went well. Great-Clean Facility, choosing a unit and final paper work!
Great place, clean, friendly and courteous
Great service
Great customer service! Fabiola answered all our questions and has been very helpful. We used the truck as well - a great added benefit to the entire experience. The location is secure and well maintained.
Fabiola provided great customer service in through out the storage rental. I didn't know how much space I needed and she sure took her time to show me the right size for my storage for my familia. Thanks Fabiola we appreciate your assistance.
Well the young lady Fabliosa is THE BEST..she helped me last year...always so kind..personal & knowledgeable!!!!!... Management needs to keep heruui*
Excellent services.
Great service! Fabiola is great!
Got me setup quick. Took me through the paces and were professional. Fabiola was fabulous.
Had two units here from about Feb 2019 to Nov 2021. They are the best price for the size and features in the area. Decent security and clean hallways. Only detractors are the limited hours of access--they close around 7pm most days and inaccessible on the "major" holidays, which was hard to check what holidays that included. Only other issue was the seemingly annual raising of the rate which was ONLY communicated via snail mail even though staff would call to remind about payments. Staff is friendly and knowledgeable. Would rent again.
Very goodexcelleny
Tustin Gateway Self Storage is one of the nicest and cleanest storage places that I've ever used. Their prices are reasonable and the employees are super nice. Thank you Tustin Gateway for keeping my storage unit safe. Michael Rainey...
You did great
I had a unit here years ago. When I needed storage now I was reminded of this place. Good price and it feels very safe. Friendly and helpful workers. I definitely recommend this place.
The young lady was/is Awesome...works hard.
Very clean facility very secure and Inna good location. The manager Fabiola is so helpful and always takes her time to help.
Exceptional customer service by Carlos!!! What a great employee. Took his time to explain everything, to listen to my needs, make suggestions and even read the contract with me. Give him a raise and keep him there!!!! Today was my first day moving in boxes. Container was clean and easy access! Happy customer so far!
I love using your self storage facility. Conveniently located in Tustin, close to 55 fwy. The storage buildings are clean and offer a large dolly in each building to provide a convenient transfer of my positions from my car to the storage unit.
Carlo Rocks! Love Store America.
Fantastic customer service! I would definitely recommend this facility. Carlos made sure I had everything I needed.
I moved from a unit in Anaheim which was in disrepair and not in a safe area to this one in Tustin. Carlo was a great help and took care of everything in a very professional manner. I'm very happy with my new location. It is clean , bright and in a very safe area. They gave me a great move in deal and with use of their truck, i think this will be my best move yet. Karen Mac
Easy process nice staff
When you need something quick to store all your sentimental things or just for making room in your own house temporarily, these guys come thru and are very knowledged on price and how it all works with payments dates and the do and fonts of it all. It's fast and there's always a cart available for moving your stuff to storage. They'll even drop off a truck in front of your house for a few hours while you load your goods into it then they come back and get it and drive it to the storage for you. Saves on renting a moving truck. They are courteous and kind people to do business from. Now that I'm all packed up. I can relax. Thanks guys!
I have been a customer of Tustin Gateway Storage for many years. It is a secure and clean facility with people on the staff who are efficient and caring. They work toward accommodating any situations you have in your life that require you to change your storage needs. They offer a wide variety of units and can offer you several options.
Kind people, good price, straight forward contract, what can you ask for more?
Service is the biggest thing for me and Destiny was polite, she knew her job and made us feel like she wanted out business. Great Job!
Going on four years there with great service and efficiency. Reasonable price, too .
We’ve only had a space for 4 days but so far so good. Very nice office staff, the registration process was quick and straight forward.
Always clean and at a good temperature
Security in all my staff
Bien lugar para almacenar pertenencias
Great facility, very clean and secure. Never had a problem.
Clean facility. Ample parking. Easy access to fwys.
Clean and secure with steel walls that go all the way to the ceiling. Convenient location. Helpful staff. And a free one time box truck usage for 4 hours is a nice bonus. Roll up doors with outside drive up access.
What great place to store your possessions! Fabiola was wonderful. She provided several suggestions that made my moving problems disappear. I fully recommend this business.
Professional staff, Excellent experience.
I have two storage units and I must say Fabiola was very helpful in helping me determine the size units I needed. The place is VERY CLEAN which was important to me. I give them 5 Stars for Price, Service and Cleanliness.
We are going on a year using their services and to date have not had any issues. They are always willing to help when we come in and the free moving truck use is great too.