Reviews
Amelia was amazing!
Great experience with friendly customer service.
Clean and secure. Helpful staff.
What a pleasure it was to do business with this company. The staff are tremendously efficient, particularly Maria who made this what could have been a stressful time, a absolute breeze. Thank you!
Maria was super helpful and knowledgeable. This was my first time getting a storage and she helped me get the right size fit for storage.
Maria H. was helpful and understanding to my needs.
The employees are very helpful and friendly , they explained everything to me where I wasn’t confused very very happy on choosing all American self storage !
Great place to get storage. Good prices. Go see Maria she is the best!
Muy servicial amable atenta y sobretodo me alludo a escoger el espacio perfecto por el precio perfecto que buscaba. Deben de tener más empleadas como la señorita que me atendio
Your facility treated myself & the people helping me move in with the best of care. The lady running the place on El Cajon Blvd. is very good @ her job & as a person. We were in bad shape & she understood the personality differences in the group & dealt w/each of the dynamics like a pro to calm the chaos. It helped so much & I want her to be recognised for her amazing people skills. People nowadays seem quick to criticise. So, I wanted to take the time to compliment her efforts. Attagirl! Thank you, Cat Keller
Maria is very good.
She was very helpful and nice.
The new Manager was very nice, called and checked up on my situation and was helpful. I recently moved to a smaller unit and the front girl was very nice and walked me down personally to show me the new unit and understood that it for me going in dark places is a bit unnerving. Good customer service. The only drawback I mentioned to the manager is that there are no longer trash bins (used to have) to throw away unwanted boxes or trash. I live further away and so I had to load my small vehicle several times back and forth to dispose of a bunch of boxes. We should have at least someway of disposing of trash when we clean or a dumpster in the back to throw unwanted trash (excluding huge furniture or items of course). Thank you!
Staff is very professional and friendly, the unit's cheap in San Diego
Friendly staff and very helpful and accommodating. Unit was clean and very close to entrance and exits. Thank you to Scarlett for being easy to work with.
I have a storage unit here. It is a bit pricey with the 20.00 increase recently but my belongings are secure and I have easy access to them. Need more equipment to lift boxes. A plus is free truck use to move in
Love the staff! So helpful!!
Super friendly, good pricing, and Josie was really helpful!
The customer service was amazing and he made sure I was happy before leaving
They were very professional.
Quick easy, & approachable staffr
Absolutely love this place. I have been renting for Over a year now and I am completely Satisfied. Very friendly employees that take the time to find the right size unit for your storage needs.
Excellent place to store. Friendly employees that take the time to find the right size unit for your storage needs. VERY PLAESED ! HAVE RENTED FOR ALMOST A YEAR HERE AND AM VERY SATISFIED!
Very nice customer service
It's a bit expensive, but great underground system.
We got a great service really nice and friendly thank you
Friendly service easy access
I went to the location on El Cajon Blvd and Scarlett was amazing. She was helpful, showed me a few units and was very nice. The facility clean, too. Thank you for all your help!
Good job...It worked for me...
Very helpful
Excellent service friendly and patience with me and easy to understand. Thank you
Easy to sign up and easy to move in! The free box truck rental was VERY convenient. The employees are friendly people and they're thorough in explaining the facilities and rental agreement. The lot and facilities are clean and they even provide hand trucks to move your stuff around.
Fast efficient curious. Good customer service skill. Thanks again
Charles is the best, clean and works with you.
Great customer service, I was needing a storage unit but they were at full coal city so I called to let them know I was looking and to call me when the first availability came about. Sure enough, I got a call THE NEXT DAY offering me the single availability they had and not only that but they prorated the days left in July and charged me only $29 for the first month! When I arrived to move in, Chris was exceptional and very courteous in showing me my unit and explaining the details on my stay. Thank you for accommodating my request and calling me right away!
Staff was great.
Been renting there for many years. It's rare to find storage in underground, like an old fall-out shelter. Has two underground levels with vehicle access to upper one. Being underground helps keep temperature down which is important for what I'm storing. Also stays cleaner & dryer than all previous storage places I've used.
Hello, I was shocked how fast this was to get the storage..... Thanks All American
THE STAFF EXCELLENT AND THE PROPERTY EXCELLENT
I received great customer service from Charles and had a great overall experience. Highly recommend if you need a storage unit
Tim is the man highly professional and extremely knowledgeable in his industry highly recommend
Long and lots of stories over the life experiences of sales and coronavirus ramifications. Like the staff.
Excellent service
Helpful customer service
Josie helped me sign up and showed me the space and explained everything needed. She was very helpful and professional !
Its quiet, convenient and the staff like Charles are very helpful. He recently spoke with my payee on space, and cost since I've been there over 2 years now and hes paid the bill every since day one, so today/yesterday Mr. Charles told me he'd check into some options tomorrow/today as they know I'm a cool, gentle diabetic. Thanks Charles whole heartedly James B. Allen
Great underground storage place. Friendly and helpful staff.
I had excellent customer service. I transferred units to a different size which better suited my changing need for storage. Charles and Tim are really helpful and competent. I have been a customer for many years.
Josie and Charles were a wonderful help. Walked me through my options and showed me the ins and outs of the facility. Very polite and professional
These guys were great. They got me the unit I needed for the right price. We were able to get the transaction completed quickly. The staff were friendly and helpful. I highly recommend this company.
Very clean
Everything went very smooth!! Thank You Charles!!!
IT'S CLEAN, THE STAFF IS VERY HELPFUL, KIND AND FRIENDLY. ALSO THE PRICES STE REASONABLE
I had an excellent experience. Highly recommended. The office staff was professional, courteous, knowledgeable about rates and storage sizes, and very helpful. I was very impressed.
Excellent place to store your stuff friendly office staff, competitive pricing, freight availability for all size units,. Place looks tiny from the street view but huge underground with two levels of underground storage.highly recommend the move-in special was fantastic and includes insurance and the administration fee I love that as all the other places a1 cube smart all charge an admin fee and separate insurance on top of the rental having this all included saved a lot of money.
Its ok
outstanding service. liked his recommendation
Staff is helpful and friendly.
I just rented a unit from Tim. He was great. Very friendly and thorough, he answered all my questions before I asked. They have a good move in special.
I like the convenience to my activities and the people are nice and helpful too. It's a bit unusual with the underground, but it's working out okay.
I really enjoyed this storage unit!! Me and 2 of my friends were forced to move out of San Diego State University this spring and last minute needed a affordable and safe storage unit. We are super pleased with their services and would definitely recommend!
Great place, made a reservation last min and they were able to help me over the phone. Tim was a great help to me. Definitely check it out!
most friendly staff. very clean and secure.
Very patient, kind worker. Helpful to accommodate to my needs. Gated community, feels safe. Recommend coming here!
Outstanding service today! Quick move out from SDSU dorm, and this was the easiest step. Secure, clean, reliable - highly recommend!
Jazmine was so helpful, we came in looking for a unit to store our stuff from college while we went back home and she told us about the best deals and helped us to find which one would be most beneficial for us!
The rep Tim was very patient, respectful and very detailed. Thank for your outstanding customer service.
Great place I love the fact it's Underground. Just pay your bill on time and you got a great storage place
Great customer service in this property ! They have a new property manager by the name of Jazmin who is extrmely welcoming. Good prices for units and a convenient loading truck can be reserved. Definitely satisfied with all american storage.
Convenient location, clean facility. Unsure about the pricing, I was helping someone
Pretty good can be a little tough which is necessary decent prices good location
Great service
Great team of people
It's a little hard to get to your storage's speacialy if you're disabled like me
Helpful free use of truck nice!
This place is great! Jasmine was very helpful with accommodating to my uncle's needs and concerns. She seemed to be very busy when we arrived but didn't think twice about making sure we were satisfied. This place is both affordable and in a convenient location.
Hidden in the smart and final lot off El Cajon Blvd. This place offers the cheapest, cleanest and friendliest storage units. Very well maintained and they even have a free moving truck for you to use, free has up to 20 miles upon reservation. Anytime you need to move stuff to the storage unit you can reserve this truck. Staff is friendly and knowledgeable.
Great staff and polite.
The customer service at this place is exceptional! I was helped by Brandon and Videl in the front office. They made the hassle of moving out easy and painless! I would definitely recommend using this place for your storage needs!
The employees here are great! They were so helpful with the entire process. Would highly recommend!
We have had a unit for over 5 years. Area is always clean and neat, great lighting. I have seen them cleaning up the area around the outside of the building as well. Carlos and Vidal very helpful with payment issues. Everyone there is always willing to help whenever a problem arises. Thank you!!
Very well kept.
Convenient and the employees are very helpful.
Nice place to store your stuff. I like the office lady.
The staff are very nice & very helpfull
Really expensive
Close to SDSU, clean, friendly staff.
Professional staff and the information provided was as described on the phone and in person. The rental process was smooth and took very little time (perhaps 15 minutes). The access and hours of the storage facility is great for future items to add or remove. The price was fair and the current sales offer was explained and applied to my contract.
Very friendly staff.
They were very friendly and helpful, didn't need the ridiculous deposit that some other storage places ask for and your stuff is safer than in those places you even need an access code to get into where the storage rooms are at and it's all underground so you know your things are safe from the elements.
The staff is very helpful especially Tika, just her smile alone and the way she ensures you get what you need.
Okay, I've only had the unit one day, but I must say that the security is very good and the unit was very clean--no dust, no bugs, nothing at all but a space, and guarded by an impregnable lock (at least, the one I bought from them) and steel roll up door. Underground, with a drop down gate that is likewise protection against any assault. Drive down the ramp, park by your unit, or the elevators (if your space is on the second floor down), and drop off your stuff. What could be easier? Iridian was very professional and organized (I signed more papers than for a bank loan, but that's ok), and didn't waste my time. The fact that they are present on site and one is never without resort to help is very encouraging. Yes, the normal price is pretty steep, but their first month and six month prices are outstanding. I guess the question is, how much is your stuff worth?
I give All-American Self Storage 5 stars because they are very understanding at my situation as far as paying my bill is concerned. Way to go All-American Self Storage! "Great Job!"
Excellent customer service. Keep up the good work guys