Reviews
Haven't had any security issues, no break-ins, and there seems to always be someone there.
Algo pequeño estacionamiento
Great service
Breanna was great! Very helpful and informative!
When renting a storage unit. She was exceptional on all the rules, very professional and helpful.
Muy buen lugar para guardar todo aquello que no puedes tener en tu casa
Gianni the manager service was awesome and I am referring one of my friends to this storage facility as he is looking for a facility
Gianni is professional with great energy he showed me and my grandma 3 different units provided us good service and even gave us water when it was hot outside
I called around to a few other storage facilities in the area but they were all way too expensive storAmerica was one of the most reasonable prices available. Apart from the lower pricing customer service was awesome she took care of me she found me the storage unit that best fit my needs I was in and out of there within 20 minutes max thank you guys for your help.
Am happy to share this manager is a great help for ho ever needs a storage unit great prices and hand full of help tkz
I stopped by last Saturday at the last moment approaching a three day weekend. I rented a small unit that was both on special and exactly what I required. The unit and the entire property was clean. The experience was quick and easy. The staff was very friendly and efficient. I am highly recommending both StorAmerica and this specific location to everyone. Definitely five stars.
Very good manager. Honest and hard working.
A very friendly respectful and clean easy to get to as I should say easy to find
It's a secure place to store things and all but its a little expensive especially if like me your on a budget. After the pandemic they raised they're price again and when I asked if there would be another price increase in the near future, I was told that it depends on inflation that's what dictates their rates. So I'm concerned that at some point I'll lose my storage.I can't afford the rent to go any higher it just went up $20.00 this year!
Best customer service and facility is clean.
Great experience! Damian really helped and walked me through the process of renting a storage unit for the first time. He was such a great help during this process!
No problems
Great service very helpful I don't remember the associates name but he really was a great employee who made my stressful time easier.
Damien is very helpful and always available to answer questions.
I was able to complete all transactions online with no problem. When I went to the office to get my access code, the customer service was awesome. The office staff were courteous and knowledgeable. Because I never had a storage unit before, the staff walked me to the unit, showed me how to secure the door and how to enter the access code. They advised me which lock to purchase and had them for sale, so I got everything done on that visit. They also followed all COVID-19 precautions.
Very professional. Explained in detail every step to rental of storage. Clean, safe.
Cool
Great customer service, reasonably priced
Friendly helpful staff, clean facilities, affordable rates!
I never knew this place was here.. it is a nice clean facility and Damien was so pleasant and helped us. Now that's what I call service! I would highly recommend this place.
I stored here and they were wonderful! Thank you!
Great and affordable
Friendly
Helpful and kind..Service is quick and easy.
Love it
Rico is the staff who was very helpful and everything I he did is very fast and very smooth. Brave Rico.
Very informative, thorough, and very clean & orderly.
This is extremely good storage and Frank is so knowledgeable and super kind and helpful person. I really recommend you this store.
Secure area. Although there wasnt any storage place available that i needed the manager did help and refer to other locations around the area. Very courteous. Fantastic customer service.
Frank and Stephanie we're Perfect, Perfect, Perfect! Best people, best place!
Franki es buen tipo
Frank and Derrick gave great service help me all my questions and are awesome
Stephanie and Frank were very helpful and were able to breakdown precisely what we would pay for. They were effortless in the solutions they provided, and were sincere with their customer service!!!
Great customer service and concern for what the need is for each individual.
Frank you are awesome great staff
The manager frank is awesome there're friendly they take care of you and help you with any problems you may have
There is an awesome employee here by the name of frank, he is such an outstanding addition to this company. Everytime I call, or have to go in to pay he always makes my visit pleasant. Having to deal with an uncomfortable circumstance putting ones personal belongings in storage, makes it easier when there are people like Frank around making it feel a bit easier, he is an extreme asset to this company...
This place is amazing. I've only been renting here a month and I feel like I've known Frank and the staff for years. They are extremely helpful and want to make this the best storage experience for you. I highly recommend renting a unit from them. The units are clean and very spacious. Thanks for all you do Extra Space Storage. You're the best!!!
Frank and his crew always take great care of me and are very professional.
Frank is amazing and always extremely helpful and friendly!! Highly recommend this place!
Great place to rent a storage from. Frank is the nicest guy to work with here. Always helpful when we have questions. I would highly recommend this place to anyone looking for a unit. Thanks frank for all your help on all our units!!
Very great place excellent customer service Frank johnson and victor are wonderful you should check them out
Frank has one of the best customer service, people skills making Extra Storage Space proud! Thank you, That's rare these days.
Victor helped me with my lease and Frank was so kind to me as well. It's a nice facility.
Great friendly place to store all your extra junk! :) Frank was a great help getting us set up on an indoor unit and has continued to express extraordinary customer service.
Showed up early and Frank allowed me to come in with my son and get the process started. Great customer service and great rates.
Frank and Derrick are amazing! Super friendly, efficient, and professional service 😊 Thanks guys!!!
Frank johnson Great help to me very welcoming & outgoing I feel my belongings will be safe with the confidentiality frank shared with me.....
Frank is a super nice guy! Let's you know everything up front, and even asked us, " are you still shopping or did you want get this one?" I didn't feel trapped to buy the unit. Gave me cold water and took us around in a golf cart to look at the units! So fancy! The experience was superb!
Frank is the best 😊🙌
How great Frank was, excellent customer service and superior facility. my Friend Patty referred me because of the exceptional service an the best rates in town. john the manager was also great. So thank you ExtraSpace staff for your professionalism.
Great service...thank you Jon
Jon Bennett was friendly and helpful.
Very friendly, and informative! Jon(manager), was very helpful finding the right unit I needed!
I appreciate ALL the help from Jon getting the right storage unit and even working with my work schedule and giving me the best possible deal ..great service! Thanks again! 😊
Jon is a very helpful and profressional man. His grate customer service was excellent and i am blessed to have met him and done business with him. Thanks Jon
Helpful, friendly management.
Professional, and very helpful. I went in on a Friday, had a 10x10 reserved for about $110 a month with the insurance I wanted. I mentioned to my sales guy Kyle I would be in and out alot because I store my work tools in the unit, along with household things. So they let you look at the unit before contracting it witch is awesome. I thought it was a little small but might work. Kyle said that if I will be in and out alot I might want one with more room with better access, I agree'd. He saw i was a little frustrated and shuffled through his paper work and said here is one for $25 more and its twice the size. I was like ya lets check it out, turns out to be the best deal on the lot. Love these guys & so happy I went with a bigger unit. They even followed up with a call to make sure everything checked out and that I was happy. And I can say I am. Thank you Kyle & Frank
Frank is really helpful. We moved in with no hassle. Best place to go. Employees are friendly and awesome
Management very helpful. John was very professional and nice. I would recommend anyone to do business with them.
Frank is very friendly & respectful!! They treated me very well, Jon is also nice & they're willing to help out in any way they can!! Go here.
Jon is amazing! Customer service is incredible and the prices are spectacular. You definitely get a lot for your money. Always a pleasure.
Frank is awesome! Very helpful and gives plenty rides on the going cart! Thanks Frank!
Frank and Jon were very helpful and friendly I give Extra space storage 5 stars.
Frank is awesome, super nice. And the new manager JON without a "h", is a nice guy too. Have had my stuff here for years never had any problems. Great place.
Frank is awesome. Nice to meet the new manager John.
Frank is the best!!!!
This storage is very friendly and it's clean and convenient from the freeway.
Awesome staff very willing to work with you if you are late with a payment will call to remind you
I love Extra Space storage.. John was so nice and helpful excellent customer service..Would recommend to anyone....
Very nice and helpful people. John & Frank are extremely helpful and courteous.
Frank helped us out today and he was a big help. He is the nicest guy you could meet.
Frank is a nice man and please contact him for all storage needs.
Frank has always been kind willing to help any questions I've ever needed he knows the answers to very friendly easy to talk to hes not intimidating always happy always has a big smile on his face if I was a business owner I would hire Frank as my manager without a doubt
Frank is an awesome guy! Great service!
THANK YOU FRANK! Closing out the unit with you was quick and easy! Your are thoughtful and kind. Professional environment with polite service. I will use you again and I recommend your facility to family and friends!
Clean and secure facility, good price, great service.
I love Extra Space Storage Frank was great and he was very informative. He was also very helpful!
Frank is extremely nice and helpful.
Close to home, access and great management
Great price, clean facilities and Frank was such a pleasure to work with. Glad I chose this place to store my gear.
Awsome service,polite quick and very helpfull,and unbeleiveable deal on unit.thank you frank.
Frank is the asst. Manager here and I want you all to know that this is a wonderful man whom helped me with all my needs for the storage unit. So if you need to store please go see Frank. He's your guy.
Frank was very friendly and extremely helpful! He made renting a storage space easy and stress free! I am very happy with my choice of renting space.
Frank's amazing!!
Amazing service ! Great price !
Frank was awesome love this storage place..
Frank was very helpful. He was very friendly.
Frank is a great guy always helpful and answers all question. Good personality.
Outstanding. Yay frank. Thank you for your help
Wonderful customer service.Frank was really helpful and he took the time to explain every datail and every question that i had i will really recommend them
Frank was very friendly and helpful! He was able to find us a discount which was nice since its December!
Frank Johnson was very helpful!
Awesome staff! Very willing to work with you if you are late with a payment. Will call to remind you. Safe environment for your stuff!
es muy buen lugar para guardar las cosas cuando andas buscando casa para vivir
Frank Is Awesome....... But Overall I Love The Service Plus They Keep Their Location Very Clean
Buen storage y buen servicio de los manages
Frank was very friendly and very helpful!
Frank is a wonder person to interact with. It was wonderful renting a space from him and if i had to move again and need to store my stuff. I would definitely come back. And also recommend others to see frank! Great job
Frank is a great guy and has great customer service. He is the man you need to talk to:)
Mr.Frank was very helpful and is always clean and will missed Erick
Frank is wonderful.
Frank and Eric are very helpful and make you feel very welcomed
Frank and Eric are very helpful and friendly people. I really recommend this storage.
Frank and Eric are the very good professional and attentive, give you advices whatever you have any questions.
Frank and Eric have excellent customer service!!!
Frank is awesome, best guy for help !
Frank is great ... real helpful Best prices around town
Frank is awesome great prices and customer service
Frank is awesome always with a smile and very helpful
Eric and Frank were awesome. It's a little hidden so keep your eyes open. Awesome gate hours
Frank was awesome!!
You guys amazing!
Frank did a really good job helped us alot
manager Frank Johnson is a great guy, come here, you got a good place.
Great experience with Frank. Would highly recommend. Great prices also.
Happy New Year's to Frank and Eric
Great experience with Frank very friendly very helpful and prices are great
Great Rates. Great Service Merry Christmas, Frank! :-)
Eric and Frank are excellant with customer service and have taken the very best care of my storage needs! I wish you both a very Merry Christmas!!!!
Its exactly what you would expect and nothing else. I was a little disappointed that you are not able to live in it.
Eric has given us excellent customer service. They are easy to work with.
Extra Space Storage Riverside is indeed a ghoulishly grand company that keeps my household belongings safe and secure. Devilish fiends and ghastly ghosts keep away from this storage space with good cause. The man named Frank provided excellent service and showed his skills at staking the prices of competing companies. ESS is my go to in storage, a better place than the graveyard. Who would have thought zombies have sticky fingers?
Love the great customer service. Fast easy and friendly staff. Will recommend others here.
This is my second year here at this storage and I will be a returning customer once again! I am a student at UCR, and I am always looking for storage during the summer while I am away from town. This storage offer the cheapest prices and best deals out of the ones I've seen. Both years I was here, they offered first month free storage, and if you refer a friend, you get a $50 credit towards both yours and your friend's bill! Both times here, the staff was very helpful. I was out of the states the whole summer and was not able to call in to pro-rate my month in time, and was charged the whole month. I explained the situation to frank, and he helped me fix the situation. The staff is very friendly and it's a safe storage. Thanks for everything! Definitely makes my life easier.
This extra space storage is wonderful! Great customer service from Frank. He was very helpful in answering any questions that I had. Couldn't have asked for a better customer service experience. :)
The service at this Extra Space Storage is exceptional. Frank and Erik are very helpful and friendly. The online notification system is very good as it reminds me for due date the monthly payment. I highly recommend this place!
Great customer service and price Hannah was awesome she's great
Great customer service. Easy to work with! If you need a storage short or long term go here. Frank and Erik are awesome!
HAPPY NEW YEAR TO ERIC AND FRANK!!!! SO FAR SO GOOD!!! I am a die-hard Public Storage renter but decided to support local business and am glad I did. Great location with great customer service. Competitive rate and love the hours of access to unit. Highly recommend!!!!! Plus my son loved the golf cart ride!!!!! LOL!!!!!!
Great small business,if ur in the area his is the spot,great customer service and good rates.Will use again when needed.
since I first went to Extra space I have had nothing but good experiences with this company. My initial phone call to them was very professional and I was given the best deal for what i could afford. I am please with my choice to use Extra Space Storage and will be using them in the future and I will refer them to my friends and family.
The internet reservation system was easy to follow. The store personnel were excellent to deal with during the check-in process. The location has easy freeway access. The entire facility is in clean excellent repair.
This is a great storage for small business. Affordable, very clean, easy to access and quite safe. Alisha and Adam are very very helpful. Highly recommended.
I was pleased to find good service there, especially I was able to communicate efficiently. I found the prices within reasons when the unit is clean and ready for access. Thank you ES!
Great place. I feel like it's a safe storage and the people are very nice and helpful.