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This place used to be Plano self storage. All they did was change the name still has sane great staff. Betty especially is awesome she's very knowledgeable and willing to help whenever she can. Place is clean easy access and the rates are reasonable for the area I recommend it.
Great facility. Very clean and secure. My only gripe with this facility are the gate hours.. for the contractors/working professionals that use this to store materials and tools — we need it to be open earlier and closed later! At least open by 6:00AM in my opinion and closed later. Please implement this and you’ve got the best facility in town! Thank you 👍🏽
Plano storage staff are very friendly and accommodating. Especially Betty .
Excellent service. Fair pricing and nice facility.
Betty was awesome during the set up process. She was so pleasant, knowledgeable, and professional! I would highly recommend.
Have been storing here for years. It’s secure, clean and easy access. Betty always is ready to help and answer any questions. I would recommend Plano RSM to anyone that is looking for great service! 5-stars all the way!
Plano Self Storage in RSM has excellent customer service and quick payment processing. Betty A. is knowledgeable, helpful, and she provides good assistance.
Had my space for 10 years. Too many price hikes in short intervals. Leak in gutter right over my door took 5 yrs to get fixed. Staff all pretty nice.
I have used Plano for short and long term storage over the years; clean, secure with helpful and friendly staff. Betty helped me and I would give 10 stars if able to. My Atlas movers arrived, were extremely rude to her, but she calmed them down and handled the entire situation with professionalism. She basically saved my move from being an absolute disaster (Atlas Moving) and $$$ waste. I couldn’t recommend this business more, thanks to the help of Betty and the staff at Plano.
Easy process, friendly staff
Betty was very courteous and took the time to answer my questions. She then went and showed me the available storage unit. I was very pleased and everything went smoothly
Clean place with security cameras. Very tight between parking spots. Asphalt surface is really nice. People that work there are nice & friendly
Betty the Manager at the RSM location has been such a jewel to work with. Very helpful and helped me select the best size and price to meet my needs. Best place to find a great unit.
friendly and helpful
It was great!
Betty was very friendly, helpful, and patient. Great job. Place was clean and good security.
Great access and great customer service
I have been a customer of Plano Storage for at least 30 years over the course of my adult life. Close and convenient and Betty was super helpful.
Betty was very friendly and thorough throughout the whole process, from showing us the units to walking us through the lease signing!
Staff is very friendly and helpful the only thing that is disappointing is the gate access ends at 6:45 pm every night. When you are moving and you don’t get off of work until 6 that doesn’t give you much time during the week . Every time I’ve had to get a storage unit in the past they are open to 8 or 9.
Muy amables buena atencion y te explican todo como mas le convenga al cliente.gracias
Nice safe location
The guy in the office was very helpful in clearing up a few issues that arose no fault of Plano Storage!
Experience was great! Thanks
Great team
My experience was awesome the girl that helped me out on Saturday was very polite very helpful and just a nice person to work with you guys should be honored to have her working for you
Thank you Alexandra for helping me out in a pinch
We moved into Plano storage and it was a breeze! Michelle was very helpful in every step even checking with us before she went to lunch to make sure we wouldn't need her during that time! The space is great and easy to get into. Recommend anyone with extra stuff to store it here!
My experience with Plano Storage was nothing short of great! Hakseng Novm and Michelle Perez are both awesome.and professional. The prices are really reasonable!
I just want to say that from start to finish my experience with Plano Self Storage. They’re super friendly and on the ball. Their prices are also very competitive! I want to give credit where credit is due. Halkseng Novm and Michelle Perez are wonderful. 💜
A1 service and professional attitude. So friendly and helpful. Would recommend to anyone I know.
Great facility. Property manager went out of her way to take care of our needs and be sure we had the right space for our needs. Highly recommend Plano Self Storage.
The employees at Plano Self Storage are awesome and provide great customer service.
The place is clean , and we’ll Maintance !! Over all i Michelle “ the manager made a big difference!! Very out front , friendly and helpful!!
Great facility well located for RSM users and front desk service from Michelle was excellent, very efficient and thorough.
Had my toy hauler with them for 3 years now. Yard is always clean and secure. They were very accommodating about finding a easier back-in spot for me when I asked.
Excellent! Amazing customer service
We felt Michelle was very helpful and informative. Which in turn made us feel comfortable about leaving our vehicle there. Thank you
The service representative was very helpful. She closed the office walked us back, told us about all the amenities, allowed us to ask questions which she answered with experience. We are very pleased with the exact location of the parking space.
I don't know her name but whoever checked me in was very rude and pretty much left me to find the unit on my own with no clear instructions on how to find it. It was my first time at this facility so I was very turned around by the end of the check in. Other than that great deal, prices and ameneties
It was great working with your office, Michelle, since the first phone inquiry until we secured our RV space, great follow up and communication with us! Very nice clean facility in RSM
Really nice!
Process was easy.
Friendly, helpful service! Thank you!!
Clean place & easy to get things done
The staff is very helpful. Lucy at the front desk helped me find my keys. Thank you so much.
Great experience! Smooth.
Nancy is awesome. Very helpful and pleasant.
Professional staff, knowledgeable and friendly!
The service has been great! Lucy, Nancy Cuevas, & Michelle Perez have been wonderful and responsive. Thank you!
Great place to store your things. They have good rates and a free rental truck. My mom used it and Lucy at the front desk was very pleasant
Great location, received great customer service from Lisa for a unit for my business. Great rates too.
Great location! Lucy and Nancy were so helpful. Great experience.
Excellent storage facility and customer service and nice first month rate! Highly recommend.
Lucy was such a great help! The storage facility is a great place and well kept! Perfect place to store my valuables!
Lucy was very helpful. Nice staff. Clean property. Good up keep on grounds.
Awesome staff! Lucy is the best!
Great location. Staff were very friendly and very helpful!
The place was clean, secure and presentable. The staff is always great, especially Jenna. She was very accommodating and took the time to help me out. Not sure what's with the negative comments from Christina. But obviously there's issues there. Would greatly recommend as the best storage in the area. 👍
Great price not to mention excellent customer service! 👍🏻👍🏻👍🏻 Keep it up!
Great customer service, with unbeatable rates. I have been using this place to store my my belongings specially every time I deploy since its secured facility. I highly highly recommend this place to everyone that needed that extra place.
Rey friendly and helpful
They were friendly and efficient. Storage facility is clean and well secure. I’m very comfortable storing my belongings there. I like their strict hours of the gate locking at night. A lot of storage facilities have homeless living in them. I don’t see this happening here.
They were very professional and helpful. They took the time to answer all of my questions. The prices are good, the units are sturdy and my favorite part is that there is a ground level elevator outside of the building.
If you are looking for a storage unit local to RSM I would highly recommend Plano Self Storage. The facility is very secure yet easy to assess, always clean and the manager, Jenna, who I dealt with today, is great. Besides storage units, they have lots of spaces for large RVs.
Very nice storage facility! 5-stars all the way! The staff, Jenna and Krisha are always very helpful and quick to answer any questions. The facility is well taken care of and always nice, clean and secure! Two thumbs up!
Great customer service. Free moving truck was extremely convenient.
They have a great staff
Great asset for RSM.
I would give this place more stars but their price is ridiculous and they reward returning customers by continually raising their price...they must follow Cox's business model.
Friendly, helpful and cost efficient - I highly recommend this facility!
The storage units are very clean and extremely accessible! Also great prices. The front office staff are very nice and helpful.
Couldn't have asked for better help with our situation that we encountered while moving into our new home. We appreciated everything that your employees did for us. Parking our truck there with all our belongings we felt that it was safe and didn't have to worry about a thing until we needed it to move in. Would definitely recommend Plano Self Storage in Rancho Santa Margarita for any of your storage needs.
Perfect location and price
They need more than one person in the office on the weekends. Still, they are extremely polite and helpful, just a long wait when more than one person is in line.
The facility is very clean and the pricing options were explained in great detail. I highly recommend this facility to anyone in need of storage space.
Straightforward, affordable storage facility
Very large storage facility with a great staff and amenities. Lots of space for your RV and/or boat. There are also climate controlled units to store your valuable possessions that you forgot about.
The staff at this location are very helpful and polite. The storage units are competitive with other companies. They are clean, well lit. They are closed on holidays so know that you will need to plan accordingly. Been very happy here.
I have stored here for over two years. I just rented another unit at a great rate. The property is always clean and the staff is very friendly. I recommend them to everyone.
Affordable, safe and professional storage. Choose from a variety of storage units, from 20 square feet to 600+ square feet.
