Reviews
No complaints, good service and Adam was super efficient and provided positive customer service. 👏
Reasonable price and easily accessible.
Excellent service, reasonable prices and a very reliable and competent manager in Adam S.
Great customer service by Adam the new manager. He made me comfortable in my decision and explained everything thoroughly. He’s a packers fan but other than that, great guy.
Adam is very friendly, respectful, n timely. Attends to what the customer needs and makes it happens.
The staff was very helpful and we got a storage just the right size that we got to check before we did the final paperwork.
Competitive price, safe and secure storage in convenient location for me. What really made the difference was the customer service when I first walked in. Henry was awesome in explaining options, and show me various units.I actually enjoyed the experience. Thanks Henry!
Henry is super nice!
Henry was awesome to work with! Great storage place! Most reasonable place in the desert and specials. We were able to borrow their truck which really helped! Very pleased!
Fantastic customer service & excellent rates! The office staff, Henry is awesome! He gives you all the information you need leaving not much to ask. The PS location is clean, easy to get to, & great access hours. They have lots of security cameras. Stor America will also loan you their 15' moving truck!
Henry made my signing up quick and easy! Also, having a large moving truck available is most awesome thing I’ve ever seen at any storage facility ever! Bravo!
I needed a place to store my stuff and I needed it quick, so I called around and found that StorAmerica was the best price around. I drove down there and spoke to a guy at their front desk I think his name was Henry, he quickly got me all signed up explained the contract and made sure I knew where my unit was by giving me a ride on his golf cart. I like that I have access to my stuff as early as 6am and as late as 9pm and that the place is well taken care of and safe. Overall experience here was wonderful.
Service was quick and professional, staff was friendly and helpful.
You get a lot of bang for your buck! the space is huge, completely enclosed,and affordable
The office manager was so nice! He was really helpful. Great experience moving in!
The process of obtaining a unit went smoothly. Henry was very helpful and personable. He helped make it easy.
Excellent customer service. The gentleman that attended us was so very nice and very helpful. I highly recommend this place.
I've rented here before and it was fine, but they have a Great guy now. He was professional, informative, and very helpful I really appreciated it Moving is stressful enough He made it Much easier so thanks, You should probably give him a Raise I think he deserves it, Loren Fox Palm Springs
After using many storage facilities in the past I was really pleased with service and friendliness at StorAmerica. I really appreciated the help with getting everything set up and the process was very easy. Thanks, Henry, for getting us all set up.
Henry got me set up very quickly and effortlessly within 10 minutes from start to finish with a unit. Upon moving in though I quickly realized that it was not going to be big enough so I spoke to Henry and explained my problem and he easily moved me to a larger unit that was perfect for accommodating all my things I needed to store. The use of the truck to move my things made the deal even sweeter... Thanks Henry!!! If you need a storage unit come talk to Henry!
Henry is is great!
Henry was absolutely awesome to work with. Helped me navigate options for special situation, was very responsive to inquiries, and always had a professional and friendly attitude. Would use facility again mainly because of him and the impression he made!! Thank you!!
Storamerica in Palm Springs is managed by a gentleman named Henry. Henry has exceptional manners, very business-friendly and efficient. It is delightful to interact with him and he lets you know that if you have any issues or problems please let him know and he will help you with it.
Love this place!! I’ve had my share of storages and usually there’s always an issue about something; whether it be one or more of the employees watch you like hawks like you’re going to commit a crime, or just always up in your business. I’ve had employees be rude no matter what you say or ask them, comes off as if they’re unhappy with their job, or just completely careless. Make up reasons why the bathroom isn’t available or they don’t have one for customers! Just there is always something. Right here at Stor America, Henry is awesome!! He’s always nice, outgoing and pleasant! Their offers and deals are sweet! Overall the best storage company I’ve ever had!! And Henry thank you for your awesome customer service!
Everyone is so friendly and willing to help, couldn’t have chosen a better storage!
Gave me a great price and great service. Ready storage to use.
I am already incredibly happy with this StorAmerica facility and I have only just begun storing with them. Great communication. Called me as soon as my desired unit size was made available. And the sign up process was a breeze! It’s so nice to have people who are so kind and willing to help when dealing with something like storage. Thank you so much for your kindness!
Friendly service; very helpful.
Great cute staff wonderful service great location wonderful move in specials thank you storage people you rock!
A gentleman named Henry took my information and set my storage reservation. He showed me my choice of units and everything was smooth as can be. Also, the facility is super clean, safe and easy in & out. Even the restrooms are clean ! Great job Henry!
Convenient and simple!
Very nice staff
Your phone staff as well as your field office person was helpful, easy to work with and went the distance in helping us decide which storage unit was the best one for us. The price was fair and the service was better !
Henry at StorAmerica Palm Springs #1 is professional, knowledgeable, helpful and very polite. He has been so great to help me in every way with renting first a large regular storage locker in October 2020 and again this month, February 2021, renting a smaller climate controlled A/C storage unit. He is an excellent agent and represent StorAmerica well. I came back For the second rental because of Henry and how he treated me the first time. Thank you Henry!
Great attention!
Easy entry easy exit
Clean and Professional. Great Customer Service was given by Henry. The unit was clean. Items that were for sale were reasonably priced. I quickly compared prices on my phone with AMAZON. SO I PURCHASED THE LOCK AND TAPE GUN THERE.
Close to home. Easy access
polite, professional staff
Staff is extremely helpful. Clean. Great prices.
Quiet, clean and good people.
it was a clean looking location, and Henry was a great help in everything that made the move right.
On site personnel were wonderful. Very helpful. As long as they dont raise the rate after a few months....
As long as you communicate with them they are the greatest
Very nice and clean even pro rated.
I've got to say and BELEAVE me I do tell everyone I know this place is awsome Nicole and Tiffany are awsome. It was hard enough with moving and all the stress they helped me alot I got 2 units at other places before God sent me here and I knew I found the new home for my stuff and boy do I got alot. So just so you all know outthere this place is the spot for your storage needs .they make you feel like family . THANK YOU TIFFANY AND NICHOLE AND HAPPY HOLIDAYS TO ALL .i would never rent anywhere else.and I'm talking about the Victorville store on locust easy to find behind homedepot
Great prices and very nice man at desk.
Safety location, affordability and most of all the staff here are true professionals that have your best interests at heart and will go the extra mile to make sure your happy and accomodated .
Good storage so far and very nice staff!!
Handy
Simply the safest and most affordable storage in the Coachella valley. Q
The safest storage in Palm Springs is right here.
StorAmerica, in my opinion is an excellent place to store your personal belongings. Any company that offers a 10-day grace period without a late fee gives you room to catch up in the event that you're running behind on something. The young lady at the front desk of the Thomas Rd. location, Kendra, is excellent, very helpful and a delight to associate with. Though I wish that the hours were later, the 6:45 p.m. closing time does offer greater security for customers. Overall, I've had a great experience with the company.
StorAmerica is awesome! Henry the manager is so helpful and he went above the call of duty. Would highly recommend this storage facility and give them 5 stars for service and care.
My review about StorAmerica is about their accountability for fees and charges. The storage location in question is in San Diego at All American Storage. This is one of the facilities that provides storage. There were personal financial issues which delayed my rent payment to the end of the month.I expected to pay a late fee; but I was shocked to find out the late fee was doubled and a "lien fee" was charged even though my payment was "late" but not 30 days past due. According to the staff at All American Storage, my rental agreement indicated the additional fees would be charged when I was late. However, there was no opportunity to "opt out" of these additional fees. These fees had to be paid or my items would be removed and put up for auction. The additional late and lien fees constitute excessive charges and fees if I wanted to use this storage facility. To my knowledge, no other rental industry, apartments, cars, etc., double the late fee or charge a "lien fee" before 30 days past due. But for the fact that these excessive fees were charged, my items would still be at All American Storage. The excessive fees made it impossible to continue renting there. My rental was effective April 28, 2017 to December 7, 2017. My request is that StorAmerica and All American Storage return the excessive fees to me. The additional fees I paid should be in their records.
Helpful and friendly staff more than incredible prices. Hail half or less than any other place
Good customer service the property manager is nice guy I have seen him in the morning checking property and cleaning restrooms. I appreciate that they check the locks and keep restroom clean for customers. Thank you StorAmerica Palm Springs keep doing good job customers notice.
Convenient location, (across the street from the Palm Springs animal shelter near Demuth park) Henry, in the office is always polite. And, I appreciate his good attitude.
Always kept clean, Henry an office staff member at facility is always friendly and very helpful. Whenever I need storage in this area this place gets my business.
Milana and Bernie are very professional. They go out of their way to make your move in experience truely amazing.Thank you so much.
Very good storage facility easy access. clientele very friendly and accommodating. We ended up needing three storage units and they were extremely pleasant to deal with available when needed and took the time tomake sure that all would work well for our needs highly recommended.
StorAmerica El Monte is always secure and clean and the staff is friendly.I would recommend them to anyone who needs a storage unit.
Great Prices, Clean locations and Excellent Customer Service
Best employees best manager best storage ever
Honest Company, hard workers and easy to work with. I've been to several different storage companies from public storage to extra space and they are all the same, rush you in and out. No time given to you, just pay them and leave.. At Crown Valley and Plano (used both locations) they take their time with you. All my questions were answered and they even give you copies of everything you sign so you can refer back to your contract for holidays observed, office hours and the website for payments. My only complaint is they Jenna and Jessica are only at their stores and I cant take them to the next adventure. Thank you both for being so helpful and kind, and Thank you StorAmerica for employing such gems and for running a well rounded storage company. You will always have my business. Respectfully, your favorite Pinball tenant.
The people there were GREAT THEY WERE VERY HELPfUL WITh A greatt .iTtidude I was so stressed out the form the move and by the time in I left N O WORRIES. WE GOT T TO UZE A TRUCK THERE GAS all day. Thanks ks alot storage a.e rica.
They were very helpful friendly & professional. Im glad I went there to get storage.
Very nice people at the desk. Great place for storage.