Reviews
I had a very good experience with this company. They were very professional and went above and beyond to help me with my situation. I would definitely recommend Store America for any of your self storage needs👍
Daniel patiently walked around with us until we found the best storage unit location for our needs. He made sure the unit was clean and even went back to the office to get water bottles as it was a very hot day. He answered every question we asked to ensure StorAmerica was the right choice.
I can only say that the attention I received from your staff at Stor-America was much better than I could have imagined. Ther manager, Enerio, was extremely helpful and considerate of my situation. To be specific, I had a crew of movers with a load of boxes for storage, charging me by the minute. Your manager was made aware of this and expedited the paperwork and other processing in record time, saving me money. In addition, after renting the storage unit, and while I was driving up to it with my crew in tow, Enerio drove out to meet us and opened the unit. Your company could use Enerio as a template, as model, or how your employees should treat your customers. I feel very fortunate to have been helped by him and will not hesitate to share my good experiences with him at Stor-America to my friends and congregation. Thank you!
Great customer service and quick
Excellent service. Thanyou
We couldn’t be happier with this business. Enereo is amazing! He goes that “extra mile” to help
What I liked about picking this Storage is the cleanness of the space & the friendly worker there, he was nice & very helpful.
Enereo the Mgr. is very efficient, competent and customer-oriented. StorAmerica is in good hands at their Palm Desert location. Thank you Enereo!
Clean place it seems safe there.
Great experience.
I Wish they were 24hours
Great customer service. Patient and friendly.
Clean storage facility, excellent customer service by Enereo
Enereo is friendly and professional
Enereo is amazing
Enereo is super friendly. Enereo showed me and my husband a storage unit that fits our needs. My best choice would be StorAmerica Palm Desert they have the best prices in town. Storage facility is super clean.
Enereo is friendly, professional, responds quickly to all issues. StorAmerica's 42nd Ave location in Palm Desert offers.. cleaner inside the units- and outside- because they care about maintenance, more than other storage facilities in the area! For example——> The storage facilities by the 10 freeway are prone to become filthy because they are next to raw desert sand fields with high winds; but StorAmerica’s location on south Palm Desert (near Fred Waring) is cleaner, secures this facility with cameras, plus it is looked after by conscientious professionalism. The office and only entrance and shared exit is literally under the managers eagle eye, as Enereo lives upstairs. —————> Good prices, and many cameras that record all movement insure trust so renters can sleep at night. Both residential private and mom and pop businesses- use this StorAmerica —-with the same esteemed-pride because easy access and it’s secure, let alone clean! Plus Enereo is a warm person who is detail oriented and responsive. That’s the value equation of human and professional storage factors that make trusting and relying on StorAmerica Palm Desert…a no-brainer. Thanks to Enereo for being both an upstanding guardian and conscientious professional, while he’s also easy-going and friendly.
The location is very good, But to be honest it is the staff that make the difference. Is from the manager to the workers they are on amazing. Is very impressive.
I had to rent a storage unit under am emergency situation. The Store manager went out of his way to reduce my stress and get a unit ready for the movers. Thank you for your kindness. Bob R
Friendly helpful process was very smooth- felt like they wanted my business- thanks Ck:)
Enereo is a wonderful, helpful employee. He went above and beyond to help me. Thank you, Dana B.
The officer of the StorAmerica is kind and patience. I looked around few storage unit company in Palm Desert, StorAmerica is the best choice for me.
Great facility
Great. I needed a short term outside space and storamerica provided it. I will use them again when I need it.
Excellent staff member. Very helpful. Clean office.
Palm Desert Store America storage is just the average storage. I pay my rent and go organize my things frequently and I get spied on. The lady once told me she was about to call the authorities because she thought I was loitering. I truly was offended. I pay my storage and I should have every right to organize my belongings. Without feeling as if I'm a criminal I'm not the happiest camper around.
Very nice staff, easy to deal with.
Employees are very helpful and friendly!
Great. Very satisfied.
Excellent facilities and office found a location and size to fit our requirements to a tee.
II love this storage facility. Excellent service and the manager was fantastic. We have been here 19 years. Tracy & Brian Merman
Great service
Stephanie was awesome! Very accommodating. Great rental prices
Stephanie the employee who made me feel like a valued customer was great, I feel confident my storage needs will be satisfied for many months to come
Stephanie the clerk was very professional and extremely helpful.
The whole process was simple & encouraging.
Clean
Fantástico atención
Great experience, clean facility and awesome staff. Highly recommended. Thank you.
Outstanding service!
Stephanie and your assistant are amazing!!!
The best storage you can find, Stephanie the store manager was so efficient and very fast on making a breeze to move in and she also was such a kind and so sweet, this storage place I highly recommend. All I can say im so happy I found this storage place.
Excellent customer service!!!
So far very good.Very nice people.
Very helpful and very courteous staff however the units are hard to understand the number system that they have on them other than that seems like a great place
Easy on line reservation and manager at selected location was able to pull up my information from on line reservation, unlike other storage companies. Palm Desert location had the space as advertised.
This is, by far, the Best experience I've had with a storage facility. They even stayed later to accommodate me checking in. Highly recommend it
Great place to store ur stuff.
Stephanie was extremely helpful and professional. She understood my needs and concerns. She provided me with good options for smooth transition of what my needs were regarding storage.
Great storage..love the desk person.. really nice people..and other than that gate having to get off to punch ur code..in and coming out.. sucks..but great storage none the less
As expected
Stephanie helped me with efficiency, and quickly took care of all my rental space needs. She had an excellent attitude and I rate her customer service skills as the best!! She took the time to show me to my space, practice my gate access, and make sure I had everything I required to move into my space during after hours. I was also impressed that Stephanie was cleaning the office when I arrived. Her activity seemed genuinely concerned with the tidiness and sanitation of the office, rather than obligatory. If you have a recognition program, Stephanie is very deserving of positive praise for her customer care and concern. Thank you for a great experience. I would gladly recommend your business to others.
Stephanie was great!
Great, , clean and price was very reasonable
Easy, quick, simple. My only suggestion would be to advertise a specific lock is required at your facility. Overall 5 star review - thank you!
The girl who helped us was very respectful n helpful.
Very courteous & professional.
Totally professional
Thank you for helping me get moved!
Great deal and great sizes so friendly
Customer service was exceptional and service was prompt.
It was excellent. The manager at Stor-America went out of her way to accomodate us with our special needs and found nus the perfect storage unit that met both our storage requirements and our budget. In summary, we were delighted and have already begun to share our experiences with our friends, it was so good. Thank you for giving us a good experiences in these difficult times. M. Lam
I’m sorry I have already forgotten the gentleman’s name, but he was very helpful, offered me the special before I asked about it and made the rental process easy.
Very professional and helpful. This facility is well run and clean as well. Stephanie was very helpful to me this past month and I am happy with this storage facility. After using several other storage companies and being let down this was a nice change.
Stephanie is very professional and is always very helpful. The units are also well kept and I have never had an issue here unlike other places here in the desert. Thanks for the great service!
Everyone was very nice. Got me exactly what I wanted. My new locker was clean and convenient.
Enereo was very knowledgeable and helpful. Our main reason for choosing this facility even though it was 10 miles from our home is that your rate on a small unit and the total square footage beat any local prices I had shopped around on the internet.Also the use of the truck to help move in was a major plus.
Helpful, couteous, and very responsive.
Service and staff where great!
The process of getting my new storage unite was easy and efficient. I believe I was helped by Stephanie and she made sure I had the correct size for my needs. Thanks for making this easy.
The lady/manager was awesome. I had forgotten to bring my mask an she kindly provided one. She was very thorough with explaining everything.
Clean, nice and very secure
Stephanie is great at making sure we're taken care of! Our company rents multiple units frequently and they accommodate us 100%!!
Great place to store your items. Friendly staff clean facility. The only reason I didn't given 5 stars is because the gate closes at 7:30.
Very helpful staff! Really went out of their way to get me the best available rates and made sure i was completely satisfied with my experience. Highly recommend!
Best storage in the desert. Stephanie and the rest of the crew are the most professional and courteous team you could hope for. I’ve been in several units there over the years and know I don’t need to look anywhere else, ever.
Thank you so much for perfect service and clean storage.
Quick, easy and clear instructions. Appears to be a secure facility. Clean property.
Easy access, good security, friendly staff.
Yesterday me and My husband went to Rent a storage unit. Very good safe place. Everything looks clean . The staff Enereo and Stephanie are very friendly and profesional . Not only they helped us decide what storage unit i was gonna need. They also let me borrow a moving van to move all My belongings.
Always clean
Safe place to keep your things
Attendant is very warm, patience and friendly
The have storages according to your needs.
Really great people, clean place, and well taken care of. Moved out here with my boyfriend and it definitely wouldn't have been possible without you guys. They had a really great special going on for October so we paid $30.00 for the month plus a 10 day extension (because we couldn't get into our apt until the beginning of November) and it was still super cheap. But than life happened and our money did not hit our bank in time to pay the day we moved everything out and they were very understandable and gave us over the weekend. Coffee in the office is definitely a plus too. Would recommend these guys any day.
Nice location. Has large unit sizes.
Love this place. Clean storage, wonderful employees and it's clean and safe. Free truck rental to help make the move easier. Highly recommend this place.
The staff was very friendly and insisted on showing units to confirm it was to my liking and needs they also assisted me with better rates and clearly and concisely explained all the features amenities and regulations regarding the location in addition they sent me a storage moving van to help me move in my stuff which was extremely convenient and helpful
Nice and clean, has restrooms, friendly, reasonable too
I went to rent a storage unit there and they were very helpful. Especially a manager named Enereo was very nice to us. Storamerica in Palm Desert has the best deals in town.I would highly recommend everyone to go there.
Easy to work with. Nice People, Clean Place
pretty much what you would expect to see at a storage place. clean and well managed by appearances. I helped a friend move stuff in but didnt use this place myself
The woman who helped me was very helpful I had a very good experience there
I don't recall the gentleman's name but his initials are JT. He's the manager of your Palm Desert facility. I can't begin to tell you how helpful he has been.....from renting me a large unit and a month later when I moved half the items out.....renting me a smaller unit. Assisting me by letting me use his truck and dolly for a couple of hours to being quick and efficient in the paperwork. Besides, JT is a very nice guy. I am truly impressed with your organization. Regards. Joseph O'Connor
Great service , can't beat the price , fast and easy move in , Paulina was great and answered all questions!!
Jehd was fabulous!! We checked in on 11/7/15 (sorry it's taken me so long to write this ;-) and he was fabulous! I called and spoke to him after my online inquiry and he was wonderful! His manner and professionalism were unparalleled. He answered all questions, showed us the prospective storage unit with care, and simply handled the transaction with grace from start to finish! Jehd exuded your company brand by extending a value and awesome experience!! If you have storage unit needs in Palm Desert, CA look no further: go here and ask for JEHD! We'll see you soon. Happy holidays!!!!!
Clean, safe and the lowest prices I could find and I did lots of research! I just recommended to my friend to use this storage facility.
I'm not sure where these people were renting from a few years ago, but StorAmerica has been a great place to rent from. Management is friendly and I feel comfortable with leaving my belongings here. Never had a problem!
I visited this store today and was very impressed with it's staff. There prices are great for this location since they are so close to the downtown area. I was helped by Jehd and plan on moving all my work vehicle to this facility.
I've been storing here for about 5 years now and I feel safe and welcomed every time. The team here are really kind and helpful. I know they are always trying to meet my needs. As a business owner that has shipment delivered there, I know they are really patient and care about my stuff. I would recommend this site to all my friends and family.