Reviews
Prices here are good
Friendly and very clean
I would like it if you could go to your storage unit later than 6:45 p.m. and if the outside units could be insulated to keep the dirt out like the indoor units...
Good place and good service
Helpful and friendly staff
Mi
Great service
Really small right space be careful driving in, there's some cool things around
Was trying to find storage around the area. Other storage businesses try to give you a deal but have all these hidden fees. Storeamerica was straight to the point with their first month promotion price with no extra fees. The lady that attended us at the front desk was so friendly as well.
PERLA WAS AMAZING!!!
It's a nice place the lady in the office has always been a great help, monthly payments are easy to make it's a great place overall
Nice there in general
Having gone to other storages where there is no communication I really appreciate StorAmerica in Ontario. My move in experience into this storage took no time at all and the lady is so nice and helpful. How it is to get a storage here is topnotch quality even more so compared to Public Storage.
Very helpful front desk, Perla is very informational and thorough in the process. Clean and safe facility. You can feel comfortable leaving your whole life in a unit if need be. Will be leasing with StorAmerica for a while. Thanks again!
Excelente servicio!!!
Perla is probably the nicest customer service person I’ve been in contact with in a very long time always very nice and willing to help
Awesome experience with Perla. She has been very helpful with making accommodations for our rv. Always friendly a pleasure to work with.
great service and friendly staff
Destiny is AWESOME. She is friendly, patient and answered ally questions. Thanks for the help.
Perla was very pleasant, knowledgeable and did a great job.
Very helpful and fun to work with.
Perla and Aaron At the Ontario facility are amazing! Quite pleased with their customer service. Thanks!
This particular facility has been my go to place for storage, I leave and come back to it. The relation shop with management is like family.
It was so easy and the person who helped me was awesome I wish I knew her name. I highly recommend this storage place.
Great customer service nice people
Great 👍 job the employees are nice polite and the storages are very clean.
The storage space very clean, very good customer service.
Greetings, this is a follow up review addressing the unforseen situation with my storage units. it's been over a month since I made a claim and submitted critical proof about the terrible damage from rodents to me and my family members personal belongings while in Stor America Ontario ,Ca. my items were fully contained mostly totes covered and tied in flex bags. I was very decent and discreet about it before, however it appears I'm being avoided and ignored. as I have not been contacted as to the claim process or resolve. I have protection plan coverage on both units and like the facility, as I said in my reviews. however, I deserve the respect of knowing what is the outcome. Thank you. Ms. Wilson.
Stor America is a nice, decent facility and the property manager goes above and beyond to accomodate your needs, and provide an home away from home experience for storing your personal and important belongings. the office always reflects a inviting and welcome theme. despite the recent unforseen issue with my units, I still recommend Stor America Ontario. I purchased the protection plan and am confident they will preserve the integrity.
Manager is very sweet and she has an amazing attitude.
Friendly , reliable staff … good service, seems like an amazing happy place… always greeted with a smile,
I was very fortunate to walk in that day and have Destiny help me out with a unit. She was very helpful and and treat with a lot of curtesy, she is owe some at the front desk.. I was content with the price on the unit…
Very nice employee, clean storage place
Front Desk was Great
Great job.
Very friendly
The storage unit is honestly a lot cleaner than my last one and pretty spacious. The workers are very friendly and explained everything clearly with no problem and were nice enough to help me the the storage room I needed. I highly recommend and am glad I have a storage unit with them! Thank you for treating me like a friend/ family and not just a customer.
Tonight's place to keep your stuff nice and safe good area
Best place to leave your belongings. What made my decision firm, was the great customer service the team provided for me. Very safe and well maintained areas. Cameras 24hrs surveillance. If your looking for a safe place to keep your storage, look no further than StorAmerica in Ontario.
The staff here is absolutely lovely. The process was fast and easy. Awesome place
Todos los días de la semana x las tardes lo veo de mucha tranquilidad en mi vista i forma para mí es un lugar de paz gracias
She was amazing
The staff member was very friendly and helped me get the right unit for my needs.
Excellent
Great friendly service.
Service was absolutely great representative was professional
Perla was very cordial, she made very easy for me when she show me the space
Over priced
affordable and great people
My fiance and I really needed to find a unit at an affordable price that was the right size, and StorAmerica Ontario had what we needed right when we needed it. Great customer service and very secure storing.
Perla Property Manager was Amazing, The process was smooth, in and out ;)
Great place to store and awesome customer service with Perla at the front office. Got everything squared away for me and it was a breeze to sign my contract, get my code and store my things. Affordable pricing and worth my space. Also I didn’t realize I needed locks and I was able to purchase them at the front desk.
Great storage
The Manager was very informative/knowledgeable and displayed great customer service. Thanks!
Awesome staff! Dulce went out of her way to help me find the perfect unit. Very knowledgeable and friendly. The storage units are very clean. The facility is very professional and safe. Over all great staff and clean place. Thanks for all your help Dulce!
I needed to rent a storage unit to help declutter my apartment. I came to StorAmerica and was helped by Dulce who did a stellar job. Dulce was friendly, helpful with any and all questions plus got me a great rate on my unit! I've dealt with several different storage facilities over the years and this was by far the best experience. Plus the facility is very well maintained and I received an indoor unit which is not always easy to secure. Can't recommend this location or Dulce enough!
they are polite and very affordable. They explain everything to you.
Your front office people were so helpful and knew everything I needed to know before i even asked questions. They made my first experience renting a storage an awesome exoerience. Thank you StorAmerica for being there for me in these hard day we all are facing.
Fast and friendly service. I have been using this storage location for over 10 years. Always clean and professional.
The staff, being helpful and direct, even with Coronavirus issues. Perla is a wonderful employee.
Perla was excellent in the office and the use of the truck is just great. I scheduled my day of use ahead of time. Will make the whole transition easier
Thank you Perla for giving us a wonderful deal, and reassuring us about your storage. Recommend working with them, clean facility and safe. Thank you National Flooring Products. Genaro T.
Staff went above and beyond and looked out for me thanks problably saved my life you know who u are ....not perla lol
Very nice office stuff. Extremely high prices
Staff is 👍. Manager is nothing short of amazing. Pleasure to work with.
Very friendly always felt my stuff was safe here
Friendly staff ...
Decent prices compared to other businesses, but definitely needs AC for the storage areas.
Was ok.....
I took advantage of one of their specials and got a 10 x 10 unit at a very reasonable price. Stephanie made the process very smooth, quick, and easy to understand. She was kind enough to give me a tour of the unit before I decided. I was able to call in and get my hours extended during my move-in weekend, this is something they don't normally do but were able to do as a one-time courtesy. It was extremely appreciated. I wasn't able to get a drive up unit but the hall units are still very accessible and easy to move large things into. Overall, I had a very positive experience at StorAmerica Ontario. My only suggestion is that they consider extending their gate hours until 10pm, it would help tremendously. Thank you!
The workers were very professional. They took the time to get everything done in order. Also they were very helpful in assisting me with the completion of packing. I will be calling 0n them again. And I want the same crew.
I was amazed at how clean this facility was. Coming from a Public Storage unit just down the road, I wasn't sure it could get any better. The inside units have 4-foot or 8-foot roll up doors (depending on the size of the unit), giving quick and easy access to everything you are storing. I was able to save a few $ by leasing two 5x10 units across from each other (each with 8-foot roll up doors for access) which was perfect for our needs. The facility is VERY clean. They also have oldies music playing in the hallways which makes loading/unloading a little more bearable. The staff are extremely friendly and made the moving process easy to handle. This facility also offers a "free" moving truck (20 miles free) so moving from my old storage facility to StorAmerica was a cinch! Love it!
I have been storing there at Stor America for about a year now. The first impression is good, becasue it smells so good when you go into the office. The man there Ozzie is so friendly and helpful. The facility is very neat and clean. Just wish the rates were a bit lower Thank you Michelle Lee