Reviews
Very professional and welcoming. Entire process took about 20 minutes.
Very friendly and helpful representatives. Comfortable location. Good units. Very competitive pricing. I definitely recommend.
The gentleman at the front desk was exceptional in finding me a unit that fit my needs. Very friendly and enthusiastic to help. He let me borrow a lock because I was transferring my lock from their other location. Even the maintenance guy was super friendly. He’s always smiling and says, “hello”.
If you're seeking a pain-free storage rental experience -this place is for you ! Everyone in the office was friendly, professional & informative ,and considering the facility's security and location I would highly recommend storing here.
Office staff were polite and efficient in getting our storage unit selected and for everything to get setup. The facility is at an easy location to get into & out of. It is also clean and well-lighted.
Great team and super helpful!
Brent and the other lady at the front were awesome. Super helpful and very friendly. Just wanted to make sure we were taken care of and happy.
Evan at the front desk has been very helpful and provided excellent customer service.
Amazing experience, and great storage facility that supports local businesses that need some extra storage space!
This is the greatest storage unit I’ve ever rented, Brent and his team at the office do a great job! Highly recommended!
It is a very pleasant experience to deal with the Irvine Storage management team, Brent and Evan. They are so friendly and helpful to the customers that make me feel very comfortable in the rental process.
Everyone in the office was really friendly and made the rental process so easy. They went over the size and price of all the units we were interested. Definitely happy with everything so far.
Prompt courteous and kind
Brent was awesome with helping me with my storage needs. So was the nice young lady who helped me when Brent was away. I give them both 10 stars for being extremely helpful, extremely good attitude, extremely courteous, and extremely caring for their customers and our storage needs.💯
Very clean facility. The check in process was very smooth and the staff incredibly nice. I've actually never experienced such a nice storage facility!
Online reservation was simple. Greeted warmly by Gustav at office. He showed me the unit and explained all of the terms. He was friendly, patient and thorough.
Excellent service!
Very friendly and helpful! Definitely came to the right place!
What a wonderful staff & facility! I cannot say enough about how kind & helpful this team is.
Clean , convenient, right near the freeway but closes early for access...7 pm
This is the second time we have rented with Irvine Self Storage. It's a really convenient location for storing bikes as it is located right next to the bike path. This facility is nice and clean, plus the units have high ceilings. Both times we took advantage of free use of the moving truck and dolly. Customer service is top notch. Employees are knowledgeable and helpful. A special shout-out to Beatrice for saving us money by taking the time to help us choose just the right size unit. We appreciated her upbeat, personable nature. She even helped us find a sister property for RV storage! On-site manager Gustavo was friendly and professional.
This was the first time I used a self storage and it was absolutely smooth. The space is clean and safe and reasonably priced with great first time offers
I never write Google Reviews, but I received such amazing customer service from Beatrice that I had to write one! She went above and beyond to make sure that our coffee console was loaded and transported properly. Not enough words to say how amazing she made my experience!
Friendly administrator, clean and reasonable price.
Convenient location. Great staff
Great experience. Speedy and friendly greeting and excellent explanation of the services and costs.
Gustavo & his team are very courteous & professional with great follow up.
Angie was great. Very professional.
Helpful, professional and affordable. Gustavo is an excellent manager and always cares for the customers. Glad to be storing with Irvine Self Storage.
Good and fast service. Very convenient.
Very nice staff!
Got me the best storage space available n customer friendly.
It was very smooth process, your employees Amanda and Gustavo were very helpful and professional. I will tell all my associates of your facility .Thank you so much
I needed to switch to a smaller size storage area. The manager made the transition. Everyone I have encountered there is friendly and courteous. Much nicer than other storage facilities in this area that I checked out.
Great service. Manager is nice
Awesome! Awesome! Awesome! Gustavo was the best! Professional, courteous, walked us through the entire process with ease and no stress. Locker was exactly what we wanted and more! Very professional business!!!!
Fantastic service by Gustavo! Friendly, professional, extremely knowledgeable. Very clean storage facility, would highly recommend.
All was handled in a very thorough and professional manner.. excellent Customer service provided through the entire process.
The discount, location and most of all the Manager’s knowledge and professionalism is the reason I chose this facility for storage needs. There are other storage unit companies near me which I visited. The difference in the managers at other places and here is that this manager was polite and interested in what I needed. He showed me each size unit I wanted to see before making the decision for a 10 x 10. I feel more confident with polite people running the business!!!
Good value. Would recommend this business.
A returning customer never expected only the best service and got the best service once again. The associate was very helpful and understanding to my needs. This employee needs to get the WOW award For going the extra mile for customer service. I’m glad to be back and feeling safe to have my items at your facility. Thank you.
Irvine Self Storage is excellent. They always have great specials - this is my 2nd time back to rent a storage unit from them. Their great in customer service and the process to rent the unit is easy and quick once you arrive. The staff is very friendly and I give them an A+
Gustavo the manager was terrific. Knowledgeable and personable. He made the process simple and easy. Thank you Gustavo!
great service from a very attentive sales representative
Just to keep it short, there amazing and so helpful also cannot beat the price from anywhere else love them and you really won’t regret it trust!!!
We’ve been storing here for about three years we have multiple units we can’t say enough about these guys the staff is friendly comfortable easy to deal with and they pay attention to detail I would recommend these people to everyone
Great staff, decent pricing.
Great customer service!! I would highly recommend their Storage and Customer Service!
So far the manager was very nice & the storage unit is perfect. No complaints
Very profesional :)
Excellent customer service, and cheaper than most self storage places in Irvine. People are very helpful there. The only thing that was hard was that the stall numbers are hard to find if your unit is upstairs. There are no signs to tell you which stalls are where. We had to walk all the way down the hallway only to realize it was on the very other side.
Great Customer service from Gus
Like it for a storage place
Clean a d safe place to storage your things
I am a new tenant at A498 and I have had a great experience here. Thank you so much, Chris, for the great experience today at the Main location. Thank you for taking care of me and for the great conversation and service and for making me feel so welcome!
Very welcoming the staff were great
Great experience overall. If I need a storage unit again, I would definitely go back. It was Always clean, Access was easy, there were always carts to help with hauling, and the staff is great! It’s Easy to sign up and just as easy to end it. There is only one downside I can think of - you are not able to access your unit after 7pm. It was a little hard to plan around during the week, but not enough to lose a star.
Good units but the hours they let you access it are very selective, if you work late don't expect to access your unit after 7pm
Clean units
Perfect in every way. Very clean, very organized, very courteous professional staff. I wish I came here years ago. Highly recommended A+
I really like this storage. They are all very pleasant and very helpful. They have Great Customer service as well. I would highly recommend it.... Treyvons the man.....
Very good experience, fast and helpful staff, clean, nice and secure territory! The best part is free truck with gas included and very organized and professional people! Thank you guys! I Will highly recommend your place to those who are planning to move and storage their stuff!
Great personal and even better location
Great, professional customer service from Jose and David. Clean and very secure facility!
Great and secure facility, my customers love this place. Best prices in town.