SecurCare Self Storage

Would definitely recommend this company. Great people to work with on any storage needs.

Extremely friendly service. This place is great. Just be careful that the internet prices quoted DO NOT INCLUDE their required Insurance. A bit of a surprise for us.

Great price, units are clean, staff is nice

Lori was very informative and helpful.

Great customer service and reasonable prices. The facility was easy to get around with a trailer. Over all a pleasant experience

The service was good, they were very professional and knowledgeable. So far we are happy with the service.

Excellent customer service! Your team went out their way to make sure that my needs were taken care of. The facility is neat, clean and good accessibility for all types of vehicles including tractor trailers. Fantastic customer service!

It was a nice facility and friendly staff.

Very helpful and efficient check-in. Good rates. Thanks.

Friendly, clean and easy access.

Everything is very good. The renting of the storage unit was very easy and handled very professional.

We could not get access to our storage lockers (2 ea.) on Sunday August 5th, 2018. This is completely unacceptable and caused us to have to make another roundtrip the next day. Please note that I had to wait for confirmation on the following Monday the door was open, but had to wait until after 10am when the office opens to confirm on the phone. We tried calling the 888 number but kept getting dropped out of the hold line too! Your facility is nice, but its hard to use on the weekends! Your access to staff during that time is terrible.

Perfect in every way! Keep up the great work!

Professional customer service with sincerity to the needs of the customer and the business. Simple to the point and concise business people.

Easy To Work With. On-line reservation process was easy to complete. The website is built with the end-user in mind. Prices are some of the best near Fleming Island. Customer service did a wonderful job calling ahead of time to ensure all of the information was correct prior to my arriving at the facility. Staff were inviting and helpful during the check-in process. I would encourage the patronage of this facility.

Efficient and super courteous service resolved my storage problems completely and with ease. I would highly recommend these very nice people without hesitation. And their prices are excellent!

Awesome service and great people! Thank you!

Great experience. Very helpful staff. Very clean units!

Staff is friends, very accommodating and they have great interpersonal skills. Facility is well kept.

Jason did a good job

Very friendly staff on site. This particular site is very clean and the unit I rented is climate controlled and seems adequate.

STAFF WAS NICE AND WAS ABLE TO GET STORAGE SAME DAY

I rented space in this storage unit 14 years ago....it is so much better run now! I love the fact that they check the locks every day for security.

Mrs. Lori King (no relation) and her team are top notch! The office was orderly and even smelled like it had been recently cleaned (important to me). I could not have asked for higher customer care -- I will most definitely refer friends, family and co-workers to this facility. Thank you for taking such great care of me!

They worked with my schedule, and my particular situation. Staff was very friendly.

I really like the company so far. I've only had my storage unit a little over a week. My only issue was the advertisement on the website say "one month" free and that isn't always the case. If there's one unit in that size left it's not free for a month. They should keep the website updated.

Professional yet friendly staff and a well maintained facility with reasonable rates is an understatement. My unit is a climate controlled unit. The units are clean, well lit and secure. There are moving carts available to help move things from vehicle to unit and vice versus

Clean and secure facility. Staff is friendly. Convenient hours.

Lori has been extremely helpful in telling me which size of storage unit best fits my needs. She was courteous and knowledge. I would recommend Lori and SecurCare Self Storage to anyone that asks. Marcus

The service was outstanding and they cared about what I was dealing with and showed empathy for my situation. I was in and out within a very short time. They went as far as to make sure the code worked on the gate and that I understood how to work it. Great attention to detail. Caring and very nice!!

Great facility with wonderful staff! Had reservations about the safety of being able to bring things to facility alone, being that I’m a woman. The cameras throughout the facility make me feel very safe and knowing that there is staff on site 24/7 is wonderful.

Great service, friendly staff, clean units.

Great response with questions and easy rental experience. Only complaint is that I was given no detail to where the unit was physically located nor how the best way to get to it was. No numbers on outside doors leading to the inside units. I was hesitating as to if I had written the unit number incorrectly.

I just loved my experience with this place.

I appreciate your staff I'm sorry I can't remember her name right now but she was very helpful and kind. I've rented a storage unit here before and your prices beat the local competitors! Very clean, secure facility and just the extra space we needed!

Lady there very on top of security

I enjoyed wirking with the staff. The place us clean. The price is reasonable. I would recommend it :-0)

They were so kind when my house flooded and needed to move ASAP. They went above and beyond just renting me a space, they gave us drinks and sincere sympathy. Hard to find that now a days. Would recommend them in a heartbeat.

Great experience thus far! I'm only a week or two into my rental, but so far so good!

Lori was extremely helpful!

Was not told Internet Special 5x5 was only 3 feet high. Had get larger unit. Had to fill out the same info given on the phone plus more. Building for our unit was not marked.

The Manager was extremely helpful, I was able to get the unit I wanted climate controlled near a door for easier moving. I'm extremely happy with the service I received! Thank you for making it so easy and convenient!!

My check-in was quick due to the quality of the on-line reservation system .The facility is clean and well maintained - the manager on duty was top notch and definitely know his work. Thank you.

Simple, easy and great staff at the storage facility' Very pleased

Nice and clean facility. People were very helpful.

Easy enough to rent....but the mandatory insurance is not good.. Lucky for me I had an insurance policy that would cover my "stuff", otherwise I would have gone somewhere else.

The process of obtaining a new storage unit was quick and easy.

Nice property and great people.

Awesome customer service, clean facilities, safe, monitored. Rep made it a seamless experience!

I would highly recommend this storage facility.

Amazing Staff! Amazing service! Amazing product! Amazing overall!

Mrs. Self, one of the co-managers of Secure Care ( Mr. Self, her husband, is the other co-manager), provides exceptional customer service. I've rented from this business before when it was Extra Space and the Selfs have always been friendly and courteous. They're the reason I rent storage space from this location.

Excellent customer service by team at SecurCare Storage on Fleming Island . Assisted us with a smooth transition and were willing to offer their leadership in the process .

Very nice storage facility. It is an older one; a bit worn around the edges, but clean and there were no climate control issues. However, the best feature was the staff; very friendly, helpful and responsive. If the need arose, we would definitely store with them again.

Local management sold the fact that they were on site and available for any issues when we renter two units. After two of three months they raised the rents on both units. I called into the office to understand reason for increase and left message for management to call me. Never got a reply. Second issue, one day we could not get access into units, gate was not opening. Tried calling local management, no answer, called the 800 line... hold, hold, hold absolutely no help and could not contact local management to open door. There were 6 other people lined up outside trying to gain access, we all had to leave. About three weeks later I received an (email) apology indicating that they had recently changed gate maintenance personnel and were having issues with their service. No free days for your trouble, just pointed the finger at someone else. Third issue... On the day I closed out one of my units, I was on the property and driving to the front office and tried calling to see if office was still open on Saturday, again no answer so I assumed the office was closed. As I drove through the gate I glanced over the see what were the hours of operation and the office was open. I parked the truck and trailer walked back to the office and asked why my call was not answered yet again. She explained she must have been busy showing units or writing contracts. During my 2 minute drive I never saw anyone being shown units nor did I see someone pulling away from the front office. There is a trend here and when I pressed local management why they never answer the phone that's when she looked down and could see my missed call from 2 minutes before. She boasted that she has a 95% occupancy rate as if to indicate she was on the job. I also mentioned the gate problem and she said you can just push the gate open next time. Wow, guess that defeats the purpose of having a gate in the first place. If you must have a storage unit and cannot find one elsewhere, then use this place. They did keep the place well lighted and clean.

If you're in need of a storage unit I would highly recommend this place. The staff is courteous and the facilities are well maintained. The prices are reasonable as well.

Very friendly crew and they make it easy on customers. Clean place. Prices are fair and they are at a good location!

Clean and secure storage unit.

Bery friendly crew and they make it easy on customers. Clean place. Prices are fair and they are at a good location!

Very easy in/out. Office staff very helpful and professional. Overpriced.

This place was amazing from the beginning when I had to find a place quick to put my belongings. They cared about what was going on with me and made every effort to help in any way they could. During my one year stay, I had no issues with anything. Now that I have found a place to live and will be moving out of the storage location, the contract ending process could not have been any easier! If I every need a place to store anything in this area, I will FOR SURE return to Secure Care! Thank you for being an amazing customer friendly place!!

Really nice staff at this location. Prices feel about the same as any other. Clean units

Really nice staff at this location. Prices feel about the same as any other. Clean units

The Fleming Island location is an all around amazing store. The staff is friendly, helpful, and genuine. They care more about you and your situation than just putting you in a unit. The facility itself is clean and easy to access. Moving in and out was simple and I never worried about the safety of our items. Definitely reccomend this location!!

The Fleming Island location is an all around amazing store. The staff is friendly, helpful, and genuine. They care more about you and your situation than just putting you in a unit. The facility itself is clean and easy to access. Moving in and out was simple and I never worried about the safety of our items. Definitely reccomend this location!!

The Fleming Island location is an all around amazing store. The staff is friendly, helpful, and genuine. They care more about you and your situation than just putting you in a unit. The facility itself is clean and easy to access. Moving in and out was simple and I never worried about the safety of our items. Definitely reccomend this location!!

Rented 3 units for a nonprofit organization. Staff is extremely helpful and friendly. All 3 units were exceptionally clean. Facility and units are easy to access with carts available to help move items. Our was a big move that took place over several days, and every time we went there, we were offered water and snacks. Very pleased, so far!

Rented 3 units for a nonprofit organization. Staff is extremely helpful and friendly. All 3 units were exceptionally clean. Facility and units are easy to access with carts available to help move items. Our was a big move that took place over several days, and every time we went there, we were offered water and snacks. Very pleased, so far!

Great and clean place employees are awesome

After having a super stressful day, with snail paced movers, Laurie could see the distressed look on my face, when the storage unit that I rented, was too small to fit all of my belongings. She immediately found me another unit large enough to contain everything that I had, which was a huge relief, and she didn't even charge me extra! Busy from the move, my best friend and I hadn't eaten anything all day, and were both shaky from exertion of energy, heat and stress...she brought us crackers and bottles of water. We couldn't have felt more welcomed while we were here! Jimmy was wonderful too! He even brought me tissues as I began having a breakdown. I definitely recommend this storage facility to anyone in need! You will not be disappointed!

After having a super stressful day, with snail paced movers, Laurie could see the distressed look on my face, when the storage unit that I rented, was too small to fit all of my belongings. She immediately found me another unit large enough to contain everything that I had, which was a huge relief, and she didn't even charge me extra! Busy from the move, my best friend and I hadn't eaten anything all day, and were both shaky from exertion of energy, heat and stress...she brought us crackers and bottles of water. We couldn't have felt more welcomed while we were here! Jimmy was wonderful too! He even brought me tissues as I began having a breakdown. I definitely recommend this storage facility to anyone in need! You will not be disappointed!

Lori and Jimmy are honestly the kindest people. A friend of mine was going through a hard time personally and needed a unit quickly. The unit she got was too small to accommodate her belongs, and without hesitation, Lori said she would give her a different unit at the same rate. The movers she used were dragging their feet and we were hot, tired, hungry and so thirsty. Lori had crackers and offered them to us as well as ice cold water that we needed badly. I thought maybe we were receiving some sort of special treatment, but that was not the case. Another couple came in who lost all their belongs due to Hurricane Irma, and they were just as sweet and compassionate to them. These people are wonderful and I felt like a welcomed guest, not just another customer.

Lori and Jimmy are honestly the kindest people. A friend of mine was going through a hard time personally and needed a unit quickly. The unit she got was too small to accommodate her belongs, and without hesitation, Lori said she would give her a different unit at the same rate. The movers she used were dragging their feet and we were hot, tired, hungry and so thirsty. Lori had crackers and offered them to us as well as ice cold water that we needed badly. I thought maybe we were receiving some sort of special treatment, but that was not the case. Another couple came in who lost all their belongs due to Hurricane Irma, and they were just as sweet and compassionate to them. These people are wonderful and I felt like a welcomed guest, not just another customer.

I've had units there for almost a year now and have been very pleased with the service and support. Jason works outside to maintain the units and property and has helped me with my unit recently. Chris works in the office and is amazing, she's friendly and a lot of fun to deal with. The new management here is awesome....I highly recommend the facility for their professionalism and support.

It was easy and cheap to store my household here. The people were a pleasure to work with.

I came in to install Comcast service to their unit upstairs and they are awesome people great to know them will be back again

I had an excellent experience. The husband and wife team there are definitely veterans of the business and that results in an ease of doing business that is rather seamless. Also, the entire team I spoke with from the beginning of the week to the weekend when I actually rented my space, was personable and accommodating. You honestly cannot ask for anything else. The facilities are up to date, secure, clean, and sign up online is easy! They definitely have my recommendation to anyone!

What an awesome service! Hot Saturday and I was offered a cold bottle of water, and the place clean even though there was construction going on. Jimmy was professional and a wonderful help!!!

I went in with tears very frustrated and Carol turned that around for me! She's definitely a Godwink :)

Carol and Hebron Self are fantastic! They made the process of signing up for a unit quick and easy. It was actually fun! The facility is clean and secure. I would highly recommend using this place for your storage needs!

Carol and Hebron Self are fantastic! They made the process of signing up for a unit quick and easy. It was actually fun! The facility is clean and secure. I would highly recommend using this place for your storage needs!

Wow, This place is 100 % clean, well lit, all storage is on video coverage from the Managers office. This is really a good safe place to put your individual storage. They have almost 1000 storage units, access is coded. You will like the people who manage this business, they are nice and the kind of people you would want to help run your business. I recommend this place for your future storage needs.

I had the most pleasant experience renting a storage unit from this facility. Jimmy Mann was absolutely wonderful! I got exactly what I needed and he made the process quick and easy! I highly recommend Extra Space Storage to anyone needing a storage unit!