SecurCare Self Storage

So far so good! Unit was very clean at arrival. Reservation and payment was made on the phone. She was even able to let me know the gate code on the phone. I only had to stop at the office to sign and initial docs. They had top quality locks available for a super great price. There’s on site security 24/7. My monthly cost is 50% less than a previous unit at another company within a mile or two distance from here. Really happy with the entire experience so far. Thanks guys!!

Awesome customer service

Getting a space was painless. The front desk lady was friendly and helpful

We just purchased a storage unit last week. So really don’t have a formed opinion yet. Office staff was very nice.

Our agent at the facility was fantastic! They gave me a tour and we picked the perfect unit. thanks again, Mike

The manager was very nice, professional, and extremely helpful.

Attendant was very nice and knowledganle

I have bene very happy with my experience at SecurCare Self Storage. The staff was very helpful and friendly. The location is convenient and I was able to maneuver a very large truck thru the property. Thanks to all!!!

The employee at the actual storage site kept denying that the employee on the phone had the right to make any business deals!

The maintenance gentleman has helped me with boxes and renting the unit. He was very polite and such a pleasure to work with. So far I am very impressed with this storage facility!

I am very pleased with the location and upkeep of the facility. My unit was clean and ready to begin filling! Thank you!

Staff was extremely helpful, I had to change locations and they did it without any problems. Very kind and knowledgeable staff.

Service was amazing and would recommend to anyone!

Good service. Clean facility.

Lindsey went above & beyond the call of duty to help me get settled into my 2 units. She made sure that I was totally satisfied with our units & the excellent service we received.

Well done! I like the service. Very reactive and helpful. The only problem I have had is the ice in front of my storage unit. It's not that much of a problem. I won't be visiting the storage much after I store everything, so it won't be much of a problem in the future either. I could take some initiative and ask management to spread some salt before I go. As well as I've been treated so far, I do believe they would spread some salt if I asked.

Who ever helped me get checked in and sign all the papers for my unit was very pleasant, explained everything clearly and was just very nice and welcoming, made the expierence much better than normal places as well as more personable. It was great

I am very pleased with my experience at your storage facility thus far

Clean, friendly, and has great access to the storage rooms.

I only used the storage for a week since my move was so quick but the front desk support was great although the lady running the show was new. It was apparent she was still learning the in's and out's but she had a terrific attitude and was very polite. Great job for a new hire. Plus the indoor storage where my goods were located was very clean and tidy.

Good customer service

I’ve rented through them years ago and had a great experience. This time was a bit off, when you call you get routed to a call center, the guy charged my card without verifying when the unit was needed even though it was on the form so I was charged starting that day which he had to cancel the payment, and just told me to go to the office instead without offering any additional info. When I went to the office a week later, the lady didn’t go over all the info with me and said the guy from the center kept the billing date of the date I called in and not the date I started renting the unit. The lady at the office said she’ll email to change the billing date but I don’t know if that happened. Service really went down hill over the years.

Recommended by my father, and i can see why

The manager Lonnie was very helpful very personable and answered all my questions before I could even ask them. Rates are reasonable but clean and secure

I picked SecurCare Self Storage randomly online to get an idea of rates. Vanessa from customer service called right away to answer questions and she was so pleasant, I decided I didn't need to call anyone else. I was able to get to the facility that day to take a look. Stan was just as nice and gave me the dime tour and answered my questions. Secure and clean. Easy and Painless!!! Thanks

I would highly recommend SecurCare. Super clean and safe. The management is professional and kind!

The manager was very helpful and patient - even after I made a mistake that basically forced him to start the whole sign up process over. I never felt like he was inconvenienced, he was just happy to help me get what I needed. Definitely recommend this place!

Best experience ever-we had looked at several storage units in town but did not like either of them. With SecurCare Self Storage we were really happy-the cleanliness of the unit, the helpfulness of the manager and the military discount convinced us to rent with them. And it's only 5 minutes from our house. All in all we are VERY pleased.

Started off easy getting my reservation and a down payment have called three times and left 1 message in regards to a question I have though and have not been able to get through since.

It was pleasant, efficient task to get set up with my unit, a clean well-laid out facility and friendly manager.

I was moving from Denver to Colorado Springs and contacted seven storage facilities near my familiy's residence. After learning the common Q/A conversation, which intaled me pulling out information, I was pleasantly surprised and relieved when I contacted Stan. Stan explained the entire process with confidence that expresses knowledge and experience. His demeanor demonstrated the standard of professionalism that made me appreciate the value of belonging to his company which gave me peace of mind. You're awesome Stan, thank you for taking care of me. Holly

I went to a few different storage facilities before SecurCare and they all had outrageous pricing and poor customer service. SecurCare has the best prices I could find and they are military friendly which is what we loved the most. The guy at the office was very kind and knowledgeable. Moving is always a stressful time and getting our storage unit was the surprisingly the least stressful part this time.

This is a very convenient storage facility. The staff is very helpful and friendly. It is located in a nice area. We got a large storage unit for an awesome price!

Excellent Service by Steven and Stan

Friendly office staff, clean and neat premises. Good location to avoid flooding. Centrally located for NE Colorado Springs.

Very clean, modern, and efficiently run.

Good customer service.

Good customer service.

Rented two storage containers and the people in the office were very good to me.

Rented two storage containers and the people in the office were very good to me.

The person who helped me was very helpful. I needed help the first time I came to access the unit. The person was most helpful and came out in the cold and snow to show me how to use the code information.

The person who helped me was very helpful. I needed help the first time I came to access the unit. The person was most helpful and came out in the cold and snow to show me how to use the code information.

Very cllean and professional service before during and after

Very cllean and professional service before during and after

Super friendly & fast employee at front. Thanks!!

Super friendly & fast employee at front. Thanks!!

I think the place is great, units are clean, price is reasonable, staff is helpful & friendly. The only improvement I'd like to see are carts to move our stuff. That would be very helpful.

I think the place is great, units are clean, price is reasonable, staff is helpful & friendly. The only improvement I'd like to see are carts to move our stuff. That would be very helpful.

The rates are resonable and the woman at the front desk was kind and efficient.

The rates are resonable and the woman at the front desk was kind and efficient.

Fast, courteous, reliable. Easy rental agreement, quick easy access to unit. Next time I use a storage facility, I will use SecurCare again.

Fast, courteous, reliable. Easy rental agreement, quick easy access to unit. Next time I use a storage facility, I will use SecurCare again.

Easy reservation, good price, pleasant/helpful manager. Unit/facility is clean and neat. Climate control seems good.

Easy reservation, good price, pleasant/helpful manager. Unit/facility is clean and neat. Climate control seems good.

Service was great from the phone call to setup an account to when we arrived on site and had to change to a larger space. No problem and no hassle.

I had to set up a storage unit for my father-in-law who was moving back to Colorado. SecurCare was great. Very friendly staff; the gentleman I was working with did his best to find me a discount, which he did. They have security cameras and it is gated. Would definitely recommend them for storing your goods.

Fast and informative. Eager to help and pleasant to work with.

Didn't have many complaints. I'd store there again. Clean, efficient and price worthy

I moved from Northern Colorado to Southern Colorado. I came from a house and going into an apartment. I have way too much stuff, but I was assured my the manager, Katina, that she would be able to help me find the unit to fit all of my stuff for a great price. She followed through with her promise. From the Office Staff to the Maintenance Staff everyone has been more than wonderful. Very accommodating and friendly, they have addressed my issues in a timely manner and always have a smile and a great disposition. I am glad that I chose SecurCare Self Storage for my stuff. I feel protected, safe and welcomed!

My mother had recently passed and I am responsible for the all business moving forward. The experience with SecuCare was outstanding. The phone representative was compassionate and provided sound ,ethical solutions for a storage solution. Typically, I don't post. However, this is the exception. Complete satisfied and thankful. Frank Welch PhD

This is a great place for storage, I have used this location multiple times over the last 20 years!

Great service! Really nice people :)

Super responsive and helpful! I reserved a unit after hours online, I received a call when the office opened the next morning to confirm my reservation. I would highly recommend

The exit keypad is inconveniently placed between too pillars which make it difficult to access from a truck or SUV. Other than that, there were no issues. Grounds and buildings well-maintained. Staff friendly. Even got a refund on my unused portion of the rent and insurance when I moved by stuff out.

Lindsey is Simply Awesome!! The Best Customer Service EVER!! She's a Great Asset to Securecare Self Storage. She's so Kind, and is Very Helpful and is Very Personable. She puts a Great Face to Securecare Self Storage. If I know of anyone who is need of storing their items, I will Most Defintely RECOMMEND Securecare Self Storage. Give Lindsey a VERY WELL DESERVED RAISE, AND DEFINITELY A PROMOTION!!!!!!!

I have to say Lindsey at the Vickers Location 3420 is awesome she is polite, helpful and most of all great at her job and knows it well! She is very welcoming and just nice person and helpful i appreciate it! We never had to use storage before and she made it painless and easy thank you!!!

I have to say Lindsey at the Vickers Location 3420 is awesome she is polite, helpful and most of all great at her job and knows it well! She is very welcoming and just nice person and helpful i appreciate it! We never had to use storage before and she made it painless and easy thank you!!!

Terry is awesome, along with the owner. They first off helped me quickly when I was running into problems. They then gave me my first month free and then proceeded to waive my late fee... these guys are the real deal and work with you. I'm so happy to have been able to get a unit here. Thank you secure care self storage , thank you!!!

The site and office are always clean. Lindsey is always very polite and is very knowledgeable and helpful !

I went into your business today to inquire about prices and sizes of different units and I was helped by Lindsey. She was very informative and kind. She answered all of my questions and was very patient with all of my questions. Great customer service. Thank you!

I went into your business today to inquire about prices and sizes of different units and I was helped by Lindsey. She was very informative and kind. She answered all of my questions and was very patient with all of my questions. Great customer service. Thank you!

Their manager, Lindsay? She rocks... It would be their loss (to include customers) if they were to ever lose her.. She IS a HUGE asset to this company! Lindsay is in Colorado Springs @ Vickers/Flintridge

Customer service is excellent Lindsey truely goes above and beyond

Well maintained

Clean facility and the manager was very responsive. It was a very pleasant storage experience!

Great staff, Vickers and Flintridge location.

Excellent customer service!!!! Was so nice to me and my daughter! I would recommend to anyone!

Excellent customer service!!!! Was so nice to me and my daughter! I would recommend to anyone!

Friendly staff, good location and hours. Two thumbs up.

Friendly staff, good location and hours. Two thumbs up.

I had my storage here for six months and all the staff had been pretty helpful. Lyndsy in the office went out of his was to make sure that my move out and transfer of the unit was processed to perfection! He is a good reason that if I weren't leaving the area, I would continue to be a customer!

I had my storage here for six months and all the staff had been pretty helpful. Lyndsy in the office went out of his was to make sure that my move out and transfer of the unit was processed to perfection! He is a good reason that if I weren't leaving the area, I would continue to be a customer!

Good location, very nice area. Decent prices.

Good location, very nice area. Decent prices.

Good rates and temperature controlled rooms. I originally reserved a 10x15, but when I arrived a couple weeks later they didn't have one available. Instead they put us in a 10x10 and a 10x5 for cheaper. It actually worked out better that way, I'm very happy.

Good rates and temperature controlled rooms. I originally reserved a 10x15, but when I arrived a couple weeks later they didn't have one available. Instead they put us in a 10x10 and a 10x5 for cheaper. It actually worked out better that way, I'm very happy.

Cheap and good Best price for what I needed. Service was friendly and professional, the facility is secure, access is easy. Recommended

Very friendly!

They didn't have the size I needed, so they got me 2 units for the same price.

Friendly staff, reasonable prices.

Great prices and service. Secure facility with many size units available including climate controlled.