SecurCare Self Storage

The only bad thing are the mice and rent going up every year!!!

Great service. But ...... not enough security at my location, and they keep raising the rent almost every month. I like the location. I've been here almost two years and it just keeps getting more expensive for the same units. I had three 10 x 20 units but had to let one go because of the rate hikes every month.

Very good deal for the price! I pay ten dollars less than the same size unit at CubeSmart! I don't have any problems with rats, nor mice, and I haven't really seen anyone living out of their units!

Good customer service and helping staf who they find customer needs

Perfect! Easy to work with! No hassles

Manager Brady was great! Helped a lot!

Brady was so nice on s nevada i used storage in 2018 and went back in 2019 good location. Brady was a easy manager to work with.

Helpful and caring staff. Clean and secure

Getting the storage unit was a really nice experience. I liked how easy it was to navigate the website and find the size unit I needed. The downside of my unit is I left some food in there and when I came back it was eaten by mice and I had mouse turds everywhere. The manager was very nice about it and is going to get me some mouse killer food to put in my unit. I'm wondering why the whole set of units doesn't already have mouse prevention in place. It seems that should be a number one priority before you even rent them out. A major downside is that I can't contact the manager directly. When they are not in the office and are working onsite I have to call an 800# posted on the door. When I call it I then have to hold until I get a representative when all I want is to talk to the manager onsite. Being a bit more personal and accessible with your tenants would make all the difference in the world for me wanting to keep my storage there.

Operator gave us excellent service with explanations and everything we needed to know about storage

My gate code won't work

Amanda was wonderful very helpful and respectful. Wish you had employees like Amanda at the rest of your storage companies... As long as she's at this store I'll be a customer... Thank you Amanda for everything...

Patty was fast efficient and very polite, everything was easy to understand when it came to the terms. And I was happy with the over all service that was provided.

The guy who works at the storage on South Nevada in Colorado springs Colorado he helps the clients and he cares about the well-being if you need any help from me he got it from mr. Chatman I don't like many people but he's teaching me how to trust again just by being normal

Combination did not work the first time trying to get through the gate. It was fixed the following day with a new code. Have not had any problems since.

We have rented from this company twice recently now & have no problems going with them again! They always seem to have a facility close to where we need them to be as well. No problems at all!

Great place

Easy to understand terms and employees go out of their way to help you....

Best move in deal in town after trying out several companies. $20 admin fee, reasonable insurance rates and no hidden fees. Kym was very helpful and professional.

Great place

Easy secure accessibility,friendly professional staff, and very affordable! The location is perfect... close to 25 which makes it easy to move.

Fast Service, easy to set up account. Unit was clean however their was missing ceiling panels, not sure if the connecting unit could get through the ceiling, however left that to my ex-husband to address.

Great place

It's pretty good.have not had it for long.

Easy to understand terms and employees go out of their way to help you....

Nice place and affordable..

I rented a unit at S. Nevada Store. It was fast and easy to get a unit. Manager was very professional. Wanted to know my needs. I like the options for payment.

The manager was friendly, helpful, and made the experience smooth. I feel that everything I needed to know was explained very well and I got paperwork that repeated the info so that I could always have it on hand. Very nice experience. Great customer service.

Great location, fair pricing.

Clean secure

Great service

Clean, friendly, but NO bathrooms on site. Neighboring business bar is absolutely rude and without compassion for emergency restroom use.

Clean unit...ez access...great staff

Amazing customer service! Great people, great company

Great staff.

They were quick easy and friendly to set up

The sign up process was painless and Kim was very accommodating and professional. Price is reasonable.

I can't remember the managers name at the moment but she was extremely helpful! I moved to Colorado with no home and I had to turn my rental truck back in and she gave me an amazing price to rent a unit until I found a home and I am extremely grateful for that. I will definitely recommend or use again if I have to! Thank you very much!

Great location. Nice management.

Best move in deal in town after trying out several companies. $20 admin fee, reasonable insurance rates and no hidden fees. Kym was very helpful and professional.

After days of searching for a large ground floor drive up storage space I found secure care. I had a 26 ft truck to unload and hired helpers to do so. Unfortunately they bailed out at 8 pm leaving me with loads of boxes and loose items out of the truck in front of the space. Unable to move it all in before the 10 pm curfew; the alarm went off and police called the agent who arrived shortly thereafter. Instead of giving me a hard time , she and her daughter and the daughter's friend pitched in to help move the rest of the items into my space. We finished in record time in spite of the rain which had started to fall. This was certainly above and beyond the call of duty!! I would reccomend secure care to anyone looking for storage with exceptional service!!

Very easy and fast to rent a unit.Terrific management team

We were pleased with the efficiency and professionalism with which we were rented a unit. Staff was also friendly and accommodating.

This place has kindly donated free storage space to more than just one local non-profit here in Colorado Springs. When we needed more space; they gave us more space, still for free, and still with as much courtesy and professionalism as if we were paying customers.

The on-site manager of the storage facility is excellent. If not for her knowledge and the information Julie provided during the rental process I may have selected another location. She has strong controls in place to keep "eyes" on the property, certainly a very important consideration when considering where to store one's personal property. She is pleasant to work with, knowledgeable, and professional. This is an older property but appears to be well maintained and kept clean. Everything went well and I appreciated Julie's assistance during the rental process and initial move.

I changed my mind on my storage location and they helped me quickly to get a closer unit.

great service!

After days of searching for a large ground floor drive up storage space I found secure care. I had a 26 ft truck to unload and hired helpers to do so. Unfortunately they bailed out at 8 pm leaving me with loads of boxes and loose items out of the truck in front of the space. Unable to move it all in before the 10 pm curfew; the alarm went off and police called the agent who arrived shortly thereafter. Instead of giving me a hard time , she and her daughter and the daughter's friend pitched in to help move the rest of the items into my space. We finished in record time in spite of the rain which had started to fall. This was certainly above and beyond the call of duty!! I would reccomend secure care to anyone looking for storage with exceptional service!!

Clean, well-maintained facility. Security appears to be good. My only complaint is that the 10' x 15' unit that I paid for only measures 13 feet long. This size is adequate for my needs but I am paying for another 2 feet that I did not get.

The lady that took care me was genuine abs pleasant

The lady that helped me was curtious and showed me different sizes till I found the unit I wanted.

The People that work there are always willing to help. They now you by name and always say HI when the see you.

Not the swanky storage over priced units..rather you get excellent customer service for under going rate of other company just blocks a away.

close to everything i need

Very easy and fast to rent a unit.Terrific management team

We have had a good experience.

I have been with SSS on S Nevada with Tim and Julie for quite some time and have complete trust in them. On one occasion my boyfriend left the keys in the lock. Julie noticed it right away and called immediately to let us know. That is a professional. Service like that is rare these days and I for one am grateful that SSS has the wisdom to have two such valuable people in their employ. I hope they are getting good raises, for they are a priceless pair.

I changed my mind on my storage location and they helped me quickly to get a closer unit.

We were pleased with the efficiency and professionalism with which we were rented a unit. Staff was also friendly and accommodating.

The on-site manager of the storage facility is excellent. If not for her knowledge and the information Julie provided during the rental process I may have selected another location. She has strong controls in place to keep "eyes" on the property, certainly a very important consideration when considering where to store one's personal property. She is pleasant to work with, knowledgeable, and professional. This is an older property but appears to be well maintained and kept clean. Everything went well and I appreciated Julie's assistance during the rental process and initial move.

This place has kindly donated free storage space to more than just one local non-profit here in Colorado Springs. When we needed more space; they gave us more space, still for free, and still with as much courtesy and professionalism as if we were paying customers.