340 Millard Farmer Industrial Blvd Newnan, GA 30263
1st Month's Rent for Free!*
Came to the storage and my access was denied. I called customer care to find out why. I was told I was denied due to my account being 4 days past due. (Understandable) I explained that 1. I thought my payments was going to be taken out of account automatically. Apparently I wasn't set up for that, although I am sure that was set up. 2. I NEVER received a call or email notifying me of missed payment. I would've paid had I known. She advised me that she could give me a temporary code BUT they had already placed a double lock. And they had noted in their system they would "call or email" me on Monday to notify me of missed payment. (Dont understand why the double lock could not be placed on AFTER notifying customer). Very frustrating to find all of this out the day I have a car load of items needing storage. And of course representative could not get in contact with anyone to come out and take double lock off. Really wished I would've been notified of this information before I packed my house up.
Easy access, well lit, reserved online so I have not met staff so cannot comment