I can't recall the woman's full name at the Hillsborough location but I know it starts with a K, so I'll call her Ms. K. Ms. K, did a wonderful job accompanying me and helping me to choose the best storage space for my needs. She was very professional, very helpful, and full of knowledge. Thanks Ms. K.
Keira earns a 5 star. The customer service she provided was outstanding. She is friendly and helpful. The freight elevator gets a 2-3 star at best. We secured a 2nd floor unit. What I did not know at the time was the elevator Is not big enough to hold a queen size mattress, nor a 7' couch fit. No angles worked. So we had to carry them up the steep staircase. Dennis