While I had no real issues during my long term storage (at least 8 years) I did have multiple problems while vacating the unit. I did have a break in of my unit and was notified and immediately went to investigate. While it looked like some boxes had been opened and gone through nothing was missing. Yolanda and Greg were always pleasant and very personable, another employee was not.
I was pleased with the service I received frm customer service & the woman at the Norcross, GA facilty...she was very helpful & pleasant!