Currently all of our properties remain accessible. We are closely monitoring City, State, and Federal directions. We will adjust our business operations as directed by these government agencies. Office hours may vary by property. Please contact your specific store to check its office and access hours.
While our team members will be completing normal business activities, we have instructed staff to practice social distancing. As a result of the social distancing, we will be limiting in person visits to our storage offices for many locations.
There will be instances where you will be asked to communicate and complete your transactions by working with our team members via phone, talking through windows or doors, etc. We will be flexible as possible to satisfy all our customer’s needs and protect our team members during these very unusual times. Thank you in advance for your patience and cooperation.
There is no higher priority to the SecurCare Self Storage team than the safety of our customers and employees.
We will continue to monitor the coronavirus (COVID-19) situation from trusted sources, including the Centers for Disease Control (CDC) and the World Health Organization (WHO).
SecurCare takes hygiene and safety very seriously. Our team members are continuing to take advised precautions for transmission and spread of the virus, including hand-washing protocols and enhanced cleaning in high-traffic areas of our facilities. We will continue to inform our team members of new methods or practices that will help them keep work environments as safe and clean as possible.
You can always access your account and pay your bill through our online payment portal. You may also call Customer Service at 877-640-8133, or reach out to us on Facebook or Twitter —our team is happy to assist.
Thank you for being our customer and placing your trust in us for your storage needs. We will continue to monitor this developing situation and communicate any relevant updates.